Hi, I’ve recieved an email today threatening notice of legal proceedings, I had I parcel delivered back in November and it had 2 items missing, I didn’t notice the bag was damaged on delivery but messaged house of Fraser as soon as I noticed, they refused these claims so I had to take it up with my bank, after there investigation and the photo evidence I sent them of the damaged parcel they refunded me for the items I didn’t receive.
now 2 months later I get this email? Any idea best way to go about it? They can take me to court because I ain’t paying for something I’ve not received.
now 2 months later I get this email? Any idea best way to go about it? They can take me to court because I ain’t paying for something I’ve not received.
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