Anglian Water

[vickyticky]

I went to the CAB office when I came out of court (it’s across the road from the court building) to make an appointment, they said they could help with the forms and they would ring me within a week. Someone from the CAB rang me 12 days later, asked me all of my personal details, went off for 20 minutes, then said they can’t help me as they have no legal advisers. So, I am now 12 days behind out of the 3 weeks allocated to submit an appeal.

[echat11]

I went to the CAB office when I came out of court (it’s across the road from the court building) to make an appointment, they said they could help with the forms and they would ring me within a week. Someone from the CAB rang me 12 days later, asked me all of my personal details, went off for 20 minutes, then said they can’t help me as they have no legal advisers. So, I am now 12 days behind out of the 3 weeks allocated to submit an appeal.

https://www.citizensadvice.org.uk/Gl...i-do-pdf-4.pdf

[vickyticky]

thank you echatt11, I have read through the guidance in the link you provided and am going to try to complete the forms today

[echat11]

thank you echatt11, I have read through the guidance in the link you provided and am going to try to complete the forms today

What you need to do, is get a spreadsheet, put the following headings, main heading Timetable.

Dates - When Documents have to be sent and to who - Completed.

Then go through the CAB link, start filling in the Spreadsheet.

This looks straightforward, but done wrongly, you could end up in a 'pickle', 'be steady and sure, not complacent'.