Car part problem

[alexT123]

Hello all

I had new clutch fitted and it failed straightaway. I've asked the garage what was the part they fitted, I'd like to know if it's new, a legit part etc. But they are refusing to tell me anything about it. They have said I have no right to know. Is this correct? Thanks

[atticus]

of course it isn't.

You may consider whether this is the garage you wish to patronise on future occasions.

[alexT123]

Surely i have a right to check if the part was actually changed?

[Pezza54]

What guarantee did the garage give you on the replacement clutch?
A decent garage should provide a 2 year or 20k mile warranty.
Replacing a clutch is labour intensive so its going to cost the garage to redo the job.

[atticus]

You have that right Alex.

[alexT123]

Pezza. Yes the garage is saying they will change the clutch but the relationship has long broken down. Firstly I took the car back and he inspected it, made an adjustment, which improved the clutch for about a week, then it went back to slipping. I then messaged him to say i still have the problem. He was then ignoring me for months. I then sent a firm message and he replied in a very aggressive manor. I wouldn't now trust him with my car.

Attius if I have that right, how can I verify the clutch I now have on the car? I always suspected it wasn't changed as when I went to the garage they were shocked another car had turned up.

[atticus]

Get someone who knows about these things to have a look, alet123