smart meter unusal question

[seduraed]

I am with e-on and asked them to fit a smart meter . E-on have refused to as i owe them money. Bearing in mind the regulator wants everyone on a smart meter by 2025 are they allowed to do this?

[islandgirl]

Why on earth would you want one (unless you are on a prepayment meter?) They pester me constantly to get one - lots of blocked numbers!

[des8]

From https://www.ombudsman-services.org/f...y-sector-faqs:

"Under industry rules set by energy regulator Ofgem, energy suppliers are required to ‘take all reasonable steps’ to ensure that a smart meter is installed before 30 June 2025. There is currently no requirement for suppliers to install a smart meter on request, but if you would like one you can contact your supplier to discuss availability in your area."

[echat11]

I am with e-on and asked them to fit a smart meter . E-on have refused to as i owe them money. Bearing in mind the regulator wants everyone on a smart meter by 2025 are they allowed to do this?

Providing you are making payments, but have 'accrued' debt on the account, like lots people out there, then there should be no reason why they won't install a 'smart meter', it's win / win situation if they do.

I would make a formal complaint to EON in writing, if they still don't and you have followed their complaints procedure, then raise a complaint with the Services Ombudsman. Make sure EON know that that is exactly what you will be doing. Make sure you get Proof of Postage.

The energy companies are like the 'wild, wild, west'.

[barleynova]

It's totally understandable that e-on wouldn't want to fit a meter if you owe them money, but it's still a drag that you can't get the smart meter. Although I'm sure e-on can't be forced to fit one, you could always reach out to the regulator and see if they can help out in any way.

[islandgirl]

I would still like to know why the OP wants one????

[EXC]

I'm with Eon and they won't fit a smart meter as they work on a mobile signal and like not an insignificant proportion of UK households, I don't get one in my area. They'll never hit their 100% target for that reason alone.

[echat11]

I would still like to know why the OP wants one????

Because it's 'smart', it makes the tea, washes dishes, cooks neat meals, does the gardening, etc is that is a good enough reason for getting a 'smart meter'?

Have I sold it to you?

[MIKE770]

got one since I got it. prices increased, never hear from supplier, it has failed to give me football results for next Saturdays pools coupon, and I am 78% poorer than before., it is intermittent working displays and I call it a Lier for its usage information. it is not Smart.

[charitynjw]

https://theecologist.org/2017/apr/11...ur-health-risk

[echat11]

got one since I got it. prices increased, never hear from supplier, it has failed to give me football results for next Saturdays pools coupon, and I am 78% poorer than before., it is intermittent working displays and I call it a Lier for its usage information. it is not Smart.

You clearly need an upgrade.

I had a 'smart meter' installed, then several months later my new supplier told me they need to install a 'smarter meter', so the meter installed earlier wasn't that 'smart'. The energy sector is a 'cash cow' for energy companies anything goes.

Example I had Economy 7, essential different rates for electricity day / night.

The one meter, but with two readings. I changed from Economy 7 to 'standard' rates.

They wanted to charge £40 to install a meter for 'standard' rates, I know why, but surely they could convert the existing meter so it only shows 'standard' rates. It's all ridiculous.

OFGEM look after their own interests, hopeless, useless and much more.

[islandgirl]

GIven everyone's disappointment in their so called smart meter (what's the point if it cannot remove domestic drudgery and predict the future?) I return to my original question, why is the OP fighting to get one? I feel like I am fighting to AVOID getting one!
Glad to hear about the mobile signal EXC. Mine is also awful so if they ever try to "force" it on us perhaps I will escape...

[charitynjw]

GIven everyone's disappointment in their so called smart meter (what's the point if it cannot remove domestic drudgery and predict the future?) I return to my original question, why is the OP fighting to get one? I feel like I am fighting to AVOID getting one!

I happen to own a microwave detector (don't ask, lol).

Whenever it's placed anywhere near a smart meter, it lights up & the whistles & bells go off like a pinball machine.

It even picks up next door's smart meter.

[echat11]

GIven everyone's disappointment in their so called smart meter (what's the point if it cannot remove domestic drudgery and predict the future?) I return to my original question, why is the OP fighting to get one? I feel like I am fighting to AVOID getting one!
Glad to hear about the mobile signal EXC. Mine is also awful so if they ever try to "force" it on us perhaps I will escape...

On a serious note they provide accurate meter readings (actual readings for billing), you don't have the 'hassle' remembering to provide meter readings each month, the meter might be difficult to access (like mine under the stairs) and it helps you to see your energy costs in 'real time' daily, weekly, monthly etc, so you can effectively budget each month. The benefits outweigh any perceived negatives.

[islandgirl]

I respect your opinion but am dubious. I get the "remembering to send readings" issue but other than that...I suppose it is what you prefer. I would rather keep control (everyone tells me I am a control freak..)