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Car warranty issues

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  • Car warranty issues

    Hey guys
    my daughter took out a car warranty with a company called warranties 2000.
    She has a problem with her car with the steering rack. It is covered by the warranty but they are refusing to pay for the job.
    They have offered a recon part or £150 towards the cost.
    Bill would be £850.
    Any one have any ideas where we stand ?
    Carl
    Tags: None

  • #2
    Sorry, but not enough information

    please supply Age, make, model, mileage of vehicle.
    What s problem with rack?
    What are terms and conditions of warranty?

    Is the £850 estimate for new rack including fitting?
    Are they offering £150 towards that estimate?

    What is the cost of a recon unit including fitting?
    Are Warranty 2000 offering to cover that fully?

    Comment


    • #3
      Sorry, but not enough information
      please supply Age, make, model, mileage of vehicle.
      Vw polo gti 2016

      What s problem with rack?
      Knocking and needs replacement

      What are terms and conditions of warranty?
      It's covered under the terms and conditions

      Is the £850 estimate for new rack including fitting?
      That is the cost of the job

      Are they offering £150 towards that estimate?
      Yes

      What is the cost of a recon unit including fitting?
      That would be free minus the £150

      Are Warranty 2000 offering to cover that fully? No

      Thanks for the reply

      Comment


      • #4
        What reasons are given for refusing to cover this in full?
        Lawyer (solicitor) - retired from practice, now supervising solicitor in a university law clinic. I do not advise by private message.

        Litigants in Person should download and read the Judiciary's handbook for litigants in person: https://www.judiciary.uk/wp-content/..._in_Person.pdf

        Comment


        • #5
          I appreciate you believe a new replacement of the rack is covered but could you please give us a link to the terms and conditions of the warranty.

          Comment


          • #6
            Having trouble uploading on here for some reason ?

            Comment


            • #7
              Try uploading to an external site e.g. imgur and posting up the link

              Comment

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