Hi
I have a dispute with Audi finance at the moment. I terminated our pcp after the term finished as the car was valued at 4000 less than the settalment figure. The paperwork was submitted but no collection date was given estimate 2/3 weeks we had to continue to insure. In the end after many calls the car was collected after 51 days. When they sent the bill for access mileage which I was expecting I issued them with a storage charge for the 51 days as we are a commercial business and could have let that space. The reply to this was that as per terms and conditions I am responsible for insuring and looking after the vehicle until collection.
My response was that I would consider 14days to be a reasonable time to have to mind their vehicle and reduced the bill to 34 days. I await their reply .
What do you think please?
I have a dispute with Audi finance at the moment. I terminated our pcp after the term finished as the car was valued at 4000 less than the settalment figure. The paperwork was submitted but no collection date was given estimate 2/3 weeks we had to continue to insure. In the end after many calls the car was collected after 51 days. When they sent the bill for access mileage which I was expecting I issued them with a storage charge for the 51 days as we are a commercial business and could have let that space. The reply to this was that as per terms and conditions I am responsible for insuring and looking after the vehicle until collection.
My response was that I would consider 14days to be a reasonable time to have to mind their vehicle and reduced the bill to 34 days. I await their reply .
What do you think please?
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