PPI

[Postya2]

HI, Hello to all
I filled in a online ppi check by Allay Claims and they found several cases,they sent forums for me to sign which i did not, but did sign online for two lenders for which there is no outcome at least as of yet. I have had a payout from a bank which allay searched but for which I did not give a signature for them to pursue the claim digittaly or otherwise. i have of course recieved a letter of we have won which includes a Pro Forma invoice. have also recived an email saying the bank has confirmed my payment and the fee`s are now due and attached is there invoice it is the same pro forma invoice which has no actual ref No, I would like to know if I owe payment or weather they are trying it on, I`m not against paying for the service as I take responibilty for my actions but in this case I am unsure, I would be graterfull for any help with this. Many Thanks

[Amethyst]

Was the refund from the bank due to your having made a claim yourself, or the bank picked it up themselves ? Or was it because Allay had approached them? Did the bank cc the offer letter to Allay as far as you know?

What you want to do is do a SAR to Allay to get all documents and data they hold, so you can see what they have done on your behalf with or without your permission/authorisation and ask the bank that refunded you for copies of any third party authority that they have recorded against the account.

Did you keep copies of the documentation you signed and returned to Allay ? Any terms in there that signing for one lender covers any other claims that may arise?

[Postya2]

Hi Amethyst, Was the refund from the bank due to your having made a claim yourself, or the bank picked it up themselves ? no
Or was it because Allay had approached them? yes
Did the bank cc the offer letter to Allay as far as you know? I would have to say yes as allay they knew the amount
Did you keep copies of the documentation you signed and returned to Allay ? digitaly sighned so no copy paper ones not sighned or returned. No signature at all for the claim in question.
Any terms in there that signing for one lender covers any other claims that may arise? I cant find any but im not the best with this sort of thing, but if one covers all why ask for a signature for each lender ?
I realy dont understand why they are not sending an invoice only a pro forma unless they are on shakey ground or is a pro forma payable?

Thanks for the help