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Comms Rover and Supanet Internet Provider

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  • #16
    s.50 Consumer Rights Act
    4A Consumer Protection from Unfair Trading Regulations 2008
    Get your money back re DD guarentee

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    • #17
      You might get more usable advice if you post up ALL the documentation asked for in this thread.
      Without knowing the exact terminology used it is like working in the dark!

      You ask "How can we get them on this" What do you mean?
      I thought you had unwittingly signed up to a service you did not want, and were now being chased for unpaid account and so were looking for advice on how to avoid paying this.

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      • #18
        Originally posted by des8 View Post
        You might get more usable advice if you post up ALL the documentation asked for in this thread.
        Without knowing the exact terminology used it is like working in the dark!

        You ask "How can we get them on this" What do you mean?
        I thought you had unwittingly signed up to a service you did not want, and were now being chased for unpaid account and so were looking for advice on how to avoid paying this.
        Yes that is absolutely right We do not want to avoid being taken to court or having credit rating damaged I am going to attempt to upload some paper work

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        • #19
          Just reported them to Action Fraud 03001232040 as OFCOM believe we were SLAMMED The more people that reort them the bettter

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