Collectica

[Blackboard]

This my son received a phone call, he thought from the court, stating he was due in court today and that he was looking at a custodial sentence for non payment of court fines. Today he attended court after a nightmarish week, to find that he was not on any court list and that his case had been passed to collectica. He later received a phone call from a ballif, asking him if he could pay the fine. Are they allowed to harass people in this way? They also told him that there was a warrant on him.

[Amethyst]

Do you / does he know what the court fine is for?

When was the fine issued and what has he done regarding arranging payment of it ?

He should make a formal complaint about the call - does he have anyway of checking what the number was that called him ?

Did the call he received tell him date, time, location to attend court ? A summons would normally be formally in writing. Any change of address that any letter might have gone astray?

http://www.collectica.co.uk/how-to-make-a-complaint/

[Blackboard]

Hi Thankyou for your response. Yes he does know what fine is for and he needs to pay it. The phone call he had issued him with a date and time for court. Also saying he was looking at custodi. He has moved so did not recieve letters. He went to court and was told nothing to do with them case had been passed on to Collectica.