Barclays closed my account with all my money

[Diptailor]

Barclays have shut my account last week , after being with them for 30 years . Both private and business account. No explanation is forthcoming and they are not telling what I've done wrong . All transactions can be verified and no cash has gone into my account.
Im at my wits end . 30 years of working and now I feel like a criminal. Please help

[Amethyst]

Anything at all in writing ?

It MAY be that money laundering investigation has ended up involving your accounts... either someone you have transacted with in the past or in error. They aren't allowed to tell you that could be the reason ( which IMO is ridiculous ).

Have they stopped you accessing your accounts entirely or have you been able to take out your moneys and put them in new accounts?

Any overdrafts / debts on the accounts ? and any indiciation how to manage those ?

You could check your credit files to see if there are any CIFAS markers, or anything else that looks out of place.

And then do a Subject Access Request to Barclays to find out what happened, particularly with personal account ( SAR won't cover business account - only info / data held about you as a person ) Subject Access Request Letter

[Diptailor]

They have stopped me accessing my accounts . I have provided them with proof of funds . No cash or cheques from individual has gone into my account. Still waiting to hear from them . All the money has been earned over years of work.

[Diptailor]

Never been overdrawn, accounts have always had good balances in them over the last 15 years

[pt2537]

I did think money laundering myself when i saw the first post.

[emmasanchez3]

i think you account is somehow involve in a open case

[seduraed]

Ok you need to open a new account with a different bank or check to see if there is an old dormant account around. Move all your incoming money to this account and get the DD etc paid from it. if it is a misunderstanding the eventually your account will be reopened.

[Diptailor]

Finally got a response from cifas. Personal current account .
misuse of facility
reason for filing . False instruments paid in .
first party fraud
however date recorded 2nd July 2019 ,and application date 01dec 2106
. I have no idea what it can refer to

[Amethyst]

Okay- false instruments could be altered or false cheques.

Youre going to need to check back around 2016 and see what you were doing - first party is you - so possibly they think you doctored a cheque or paid in a false cheque ? - so first place to look is cheques paid in sept to Dec 2016 I'd guess. Cheques from companies that might have been closed down for fraud or anything like that.

Then you'll have to make a formal complaint to Barclays and take it to ombudsman - if it is an error then providing either with your research / explanation if misunderstanding etc will help.

Did you manage to get another account opened ?

[Amethyst]

Any misselling claims made by you or against you ?

[Diptailor]

No claims . Went to open an account with metro bank but it's been referred . Will look at my cheque book . But most all transactions have done in branch . Only cheques going in are from my sole trader account into my personal account. For my wages etc .

[Diptailor]

Thank you

[Yochan]

I've read your post about your problem with Barclays, and I am going through the same. On the 18th, they put my accounts in -500,000 each to prevent me from taking funds out, and then on Friday (27th), they closed my accounts altogether. I don't know what to do, no one tells you nothing, because of fraud suspicion, I believe?!. I was wondering if there is any chance to ask you how did you get your money back? Shall I find a solicitor? Shall I write to the press. Shall I complain? How much it takes to get the money bank. Does someone calls back from the complaints team as they say? Thank you. Your thoughts will be much helpful.
Best,
Ionut

[echat11]

I've read your post about your problem with Barclays, and I am going through the same. On the 18th, they put my accounts in -500,000 each to prevent me from taking funds out, and then on Friday (27th), they closed my accounts altogether. I don't know what to do, no one tells you nothing, because of fraud suspicion, I believe?!. I was wondering if there is any chance to ask you how did you get your money back? Shall I find a solicitor? Shall I write to the press. Shall I complain? How much it takes to get the money bank. Does someone calls back from the complaints team as they say? Thank you. Your thoughts will be much helpful.
Best,
Ionut

You need to start your own thread, then members can help you. This thread was started in July 2019.