Landmark mortgage late payment markers

[Chrisharris]

good morning I wonder if anyone can assist me at all ? Despite paying landmark mortgages there mortgage amount in the months of the payments, some have been between 1 and 8 days later than the 1st of the month, they have said I am in breach of my terms and conditions as the payment is due the 1st if every month, so they have put on 7 concurrent late payment markers which makes it look to the naked eye that I have not paid which is not true. So I want to fight them and find out what the actual terms and conditions actually state, I cannot seem to find any old documents from NRAM regarding how they class late payments and more importantly what they do if you are late as I think landmark are not working to the terms and conditions

[Amethyst]

If your payments are due by the 1st of the month you need to make sure the payment arrives before the 1st of the month - are you a month in arrears that you need to catch up on ? Are the late payment markers all 1s or 1,2,3,4 etc ? Have you always paid on the same date ?

Have you asked landmark for the terms / agreement copy ?
A SAR should get the info https://legalbeagles.info/library/gu...ccess-request/
as well as transaction lists so you can see where things went wrong and any charges that might be being applied.