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Carphone warehouse sim free return policy

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  • Carphone warehouse sim free return policy

    Hello everyone

    i purchased a sim free phone from carphone warehouse 5 days ago, i did not like the colour of the phone so i exchanged the phone for a different colour yesterday but now having this phone for one day i have found that i still do not like this phone colour and would like to just exchange the phone to a black phone.

    now this is carphone warehouse policy "SIM free phones bought in store

    • You can swap your SIM free phone for a different handset within 14 days of buying it.
    • You can only swap your phone for a different model once.
    • You can't return your phone and get a refund.

    Items bought at Carphone Warehouse stores can be returned or exchanged at any Carphone Warehouse store. Carphone Warehouse no longer operates the Samsung Experience Stores from 4 March 2017. This means that products purchased at a Samsung Experience Store prior to 4 March 2017 should be returned or exchanged in a Carphone Warehouse store. Products purchased on or after 4 March 2017 should be returned or exchanged at a Samsung Experience Store."


    Does anyone know of any way around this policy as i really can not have this bright blue phone at work?
    thank you

    Tags: None

  • #2
    Get a case for it?

    Have you been back into the store to ask to change it again and they've refused?
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • #3
      With respect why can you not have this colour phone at work?

      Comment


      • #4
        @ AMETHYST
        yes i plan to have this phone for some time and would rather have the phone in a colour i like as i have paid quite abit for it.

        @WALES01MAN
        to be fear i just do not like it, i think it looks quite childish

        Comment


        • #5
          @ AMETHYST yep went in to store and i was then told about this policy.
          but was not told about it when purchasing nor was in told about it when i did the exchange.

          Comment


          • #6
            any one have any suggestions ?

            Comment

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