Letter from Link Financial

[MIKE770]

SAR go to the ICO complaints - the letter you got is a complaint response which can take months. they know the rules on DSAR = 30 days, (not 8 weeks under pre May 25th 2018 change) ICO on line complaint, they will need a good excuse to prpolong issueing one if it came to it.

CCA1974 do not remind them they know the rules unenforceable at law until they supply a regulated one with all the requirements.

[Dazza001]

Hi Mike770,

Sorry so i just wait now and see what happens?

[MIKE770]

yes basically as far as the CCA1974 request you can report to ICO non supply of the DSAR request like many of us they move (like Victor Sylvester = slow slow not quick slow) as I found out and still awaiting months later all I receive is contact the company concerned (template response to chasers I send them i.e. ICO) and followed up by they had the chasing letter which ICO said send = still waiting but keeping record.

[Amethyst]

Yes, Make a complaint to the ICO


did you send a SAR to Barclaycard as well as link back in August too ?

[Dazza001]

Apologises but how do i make a complaint to the ICO

[Dazza001]

Ah no i only sent the SAR to Link

[Amethyst]

https://ico.org.uk/make-a-complaint/...tion-concerns/

and send a SAR to BArclaycard ( same one you sent to link just change company details ) Barclaycard c/o Barclays Bank Plc 1 Churchill Place
London
E14 5HP

[Amethyst]

You are making the £1 payments to Link now aren't you btw - just checking.

That arrangement is in place for 6 months from 10th July ( despite their letter 8 days after informing you of the change ) so until January and then you'lll have to review it, likely by doing a new income expenditure sheet and making a prorata offer based on your circumstances at that point. IT seems likely, from their behaviour since they have taken over the account, that they will push for more than you can afford and threaten court action - so be prepared for that. You have the CCA request in play which should help until they produce the documents.

Do you recall much about the history of the debt? When the Barclaycard was first taken out for example?

Are there many other debts you are dealing with ?

[Dazza001]

Hi,

Thank you for your help - For the ICO should i include the 1st SAR request & the SAR follow up request i sent & the letter i got back from the complaints dept from Link?

[Dazza001]

Yes i am making £1 payments at the moment & sorry i cannot remember when the Barclay Card was first taken out it was a good few years ago,

I do have two other debts that i'm paying a £1 payment to but these have not heard anything from these for quite some time

[Amethyst]

Hi,

Thank you for your help - For the ICO should i include the 1st SAR request & the SAR follow up request i sent & the letter i got back from the complaints dept from Link?

I have a feeling the complaint response is relating to your first letter sent to them about the letters you got saying you hadn't paid your £1 to them. SO I'd stick just to the SAR request issue.

[Amethyst]

Yes i am making £1 payments at the moment & sorry i cannot remember when the Barclay Card was first taken out it was a good few years ago,

I do have two other debts that i'm paying a £1 payment to but these have not heard anything from these for quite some time

Okay cool. Approx how long have you been doing the token payment thing?

[Dazza001]

Hi,

Ok i will sent both the SAR request letters?, I have been making the token payments now for must be about 2 or so years so i should have known that they wouldn't take the token payments for much longer and start chasing for more

[Dazza001]

I will send the below letter to Barclays asking for SAR Request - is this ok???

19^th September 2018


Barclaycard c/o Barclays Bank Plc
1 Churchill Place
London
E14 5HP


Dear Sir or Madam

Subject access request (Data Protection Act 2018 / General Data Protection Regulations (GDPR) )

Previous Address




Please supply the data about me that I am entitled to under data protection law relating to any and all accounts / agreements / debts which you may have control of. This should include and communications with third parties about me, transaction lists, agreements, letters, screen notes and any recorded telephone calls you retain.

If you need any more data from me to confirm my identity please let me know as soon as possible. It may be helpful for you to know that data protection law requires you to respond to a request for data within one calendar month.

If you do not normally deal with these requests, please pass this letter to your Data Protection Officer, or relevant staff member. If you need advice on dealing with this request, the Information Commissioner’s Office can assist you. Its website is ico.org.uk or it can be contacted on 0303 123 1113.



Yours faithfully

[Dazza001]

Hi,

i have just been told a letter has arrived for me from Link apologising for my complaint which i assume is the follow up SAR letter i sent them and they have also included £30 of Love to Shop vouchers - does this seem normal?? - i will upload their letter tomorrow morning - Thanks again for the advise being given me