Used car sale distance selling

stevo912

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Joined: May 2018

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#1

Used car sale distance selling

24th May 2018, 08:42:AM

If a customer leaves a deposit over the phone, does not visit the dealership at any point and then cancels after 17 days are they entitled to their deposit back?

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jaguarsuk

Joined: Jul 2017

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#2

24th May 2018, 08:59:AM

Originally posted by stevo912 View Post

If a customer leaves a deposit over the phone, does not visit the dealership at any point and then cancels after 17 days are they entitled to their deposit back?

It depends on the terms they agreed to in entering the contract by making the payment.

Cancellation periods in most contracts where a full refund is given are usually 14 days.

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