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Used car sale distance selling

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  • Used car sale distance selling

    If a customer leaves a deposit over the phone, does not visit the dealership at any point and then cancels after 17 days are they entitled to their deposit back?
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  • #2
    Originally posted by stevo912 View Post
    If a customer leaves a deposit over the phone, does not visit the dealership at any point and then cancels after 17 days are they entitled to their deposit back?
    It depends on the terms they agreed to in entering the contract by making the payment.

    Cancellation periods in most contracts where a full refund is given are usually 14 days.
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