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Hello can someone please help with Halifax Loan/Moorcroft DCA

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  • Hello can someone please help with Halifax Loan/Moorcroft DCA

    Hello everyone, would someone be able to advise how I should deal with Moorcroft who are chasing for a Halifax Loan? I want to pay this but don't want to pay a DCA and although they are only acting as collectors and don't actually own the debt, halifax is refusing to talk to me and keeps directing me to Moorcroft. Not sure what to do x
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  • #2
    Originally posted by glo View Post
    Hello everyone, would someone be able to advise how I should deal with Moorcroft who are chasing for a Halifax Loan? I want to pay this but don't want to pay a DCA and although they are only acting as collectors and don't actually own the debt, halifax is refusing to talk to me and keeps directing me to Moorcroft. Not sure what to do x
    If Halifax don't want to discuss it and have employed Moorcroft to collect, then are directing you to them you have little other choice than to deal with them.

    Halifax own the debt and can manage it anyway they see fit.
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    My posts here are based on my experience of a variety of life events. I have no formal legal training & if in doubt take professional legal advice or contact CAB. If you follow anything I write here you do so at your own risk & I accept no liability for any loss, costs or other outcomes.

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    • #3
      Thank you Jaguarsuk much appreciated. Who would I SAR? Moorcroft or Halifax?

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      • #4
        Halifax if you are wanting documents of the loan agreement etc.
        COMPLETING AN N180 DIRECTIONS QUESTIONNAIRE (SMALL CLAIMS TRACK) GUIDE

        My posts here are based on my experience of a variety of life events. I have no formal legal training & if in doubt take professional legal advice or contact CAB. If you follow anything I write here you do so at your own risk & I accept no liability for any loss, costs or other outcomes.

        Private messages are disabled as help is only offered publicly. I do not come on here in the evening, at weekends or on public holidays.

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        • #5
          i am currently facing same thing but with hsbc. have you any update? how did it go?

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