Letter from RLP

[Mark1982]

Hi there, If you are expecting the letter from RLP, however moved out of the property .. Do you think they will be happy not to send the letters to address given but to the email address instead, and all the settlement and negotiation can be done over email? Please advise.
Thank you.

[Mark1982]

And if the store / security team have your ID details , can they contact authority to identify your current address as well as any other information about you? Do they have that authority and power?

[Phaeton]

Was the store out of pocket, i.e. Did they retrieve their goods before letting you go, did you pay for the goods?

[wales01man]

RLP have as much power as the battery in this laptop im using NONE and its in the bin exactly where their letters go until you get a letter before action that they are taking court action ignore them do not give them your email address or phone number

[Mark1982]

they retrieved all the goods, but no police was involved , as I could provide identity and was not asked to pay , but to await the letter from RLP, which obviously I will not get now, as moved out. however in my case I want to pay reasonable charge and want to understand if this can be done via email address? Another concern is that the person who moved in will receive those un pleasant letters, and we never know as what this person will do with those letters...

[Phaeton]

however in my case I want to pay reasonable charge

You have already paid the reasonable charge, they got their goods back, they have no entitlement to anything else.

[Mark1982]

You have already paid the reasonable charge, they got their goods back, they have no entitlement to anything else.

Yes, I know. Can you please answer to my questions , please : Do you think they will be happy not to send the letters to address given but to the email address instead, and all the settlement and negotiation can be done over email? And Another concern is that the person who moved in will receive those un pleasant letters, and we never know as what this person will do with those letters? What they could do with the post?

[Mark1982]

Yes, I know. Can you please answer to my questions , please : Do you think they will be happy not to send the letters to address given but to the email address instead, and all the settlement and negotiation can be done over email? And Another concern is that the person who moved in will receive those un pleasant letters, and we never know as what this person will do with those letters? What they could do with the post?

can they also track your address using your ID?

[Mark1982]

Just to add, it is a very good forum, even if has no legal responsibilities, gives you insight out of other people situations and concerns. Provides the guidance for those who are lost and not sure as what to do.. Everyone have the right to make a mistake in their life and to learn from them. And people have the right to take the direction either to pay or not, depending on their position and circumstances. I personally want to agree on the case and settle it down , as long as they will quote reasonable charges and as long as it can be done over email, hence need guidance on this.. What are your thoughts?

[Amethyst]

Hi Mark, You haven't had a first letter from RLP yet have you ? I'd be concerned about ringing them before you have heard anything from them as they might never actually be sent your case by the store, so it is tricky - you can't really ring them and say IF you get a case for me at X address, could you email me the speculative invoice please.... if you see what I mean, but I'm sure they'd be delighted to do it for you....

When was the incident ? It is normally a good few weeks before you'd hear from RLP.

Can you set up a post forwarding? or maybe go in to the store where the incident was and ask the security if they have passed on your case to RLP yet and if not can they amend your details first - think they might faint though lol.

It is illegal ( or unlawful, I can never remember ) to open mail not addressed to you, but that counts for nothing really - I can understand your concerns on an unknown person opening mail stating you've been shoplifting etc - personally I think it'd have to be a pretty nasty person to do anything untoward with that, but you just don't know

[Kati]

Do you think they will be happy not to send the letters to address given but to the email address instead, and all the settlement and negotiation can be done over email?

why correspond with them at all?? The store is not out of pocket as they got the items back. If you decide to contact them rlp will see you as a "soft touch" and try even harder to get you to pay!!

And Another concern is that the person who moved in will receive those un pleasant letters, and we never know as what this person will do with those letters? What they could do with the post?

either throw them away or put them back in the post with 'return to sender' on them (that's what I do to all the DCA letters that still turn up here for previous tenants anyway

can they also track your address using your ID?

I doubt they'd go to that much trouble tbh

[des8]

Hi and welcome
As you know the advice is always to ignore these people.

However as you are moving there could be a problem.
The new occupants of your home could well drop the letters back in the post box marked "unknown at this address".
The letters would then be returned to RLP, who MIGHT be tempted to initiate court action and obtain a CCJ by default as you wouldn't be in a position to defend.
The best course of action is to have your post redirected, and then ignore them.

For some reason you want to pay them.
I really don't understand why, as you owe them nothing. (perhaps you could pay me instead?)

I don't suppose they will mind if you pay them by bank transfer and only communicate by email, but don't expect them to negotiate
Past experience tells us that if you contact them to plead mistake, ignorance , poverty or innocence they assume you are vulnerable and have been hooked,
They redouble their efforts to squeeze their ill conceived penalties out of their victims.
I have never heard of them negotiating.... if you do and are successful perhaps you could be kind enough to let us know.

[Mark1982]

Dear All, thanks for your advise.. I have already moved out, hence can not re-direct the mail. What the CCJ by default stands for? Hence this is my main concern.Payment is only to free my mind, just it. I have read lots of articles in regards to several letters ( 1-5 ) and can also object their unreasonable cost by referring to Oxford case, in case it is needed, or ignore their email until counter offer received and in the worse case scenario if the charges would be not reasonable, completely ignore their emails, like for the address.. My problem is that I would not know if the RLP letter will come or not, but guess it is their normal practice to send such a letter, as they have to demonstrate the cases to explain the expenses. what your thoughts are?

[des8]

It is permitted to redirect mail after you have moved out.
The form can be seen here on line (https://www.postoffice.co.uk/dam/jcr...edirection.pdf) and in it it states " if you apply close to or after your move date"
You will require proof of old address:
1 current and valid proof of old address from this list (over 16s only): Each item must be dated within the last 6 months and must match the last name and the old address. • 2 different utility bills (NOT a mobile phone or a store/charge card statement or bills printed from the internet) • Original credit card statement • Original mortgage statement • Bank or building society statement or passbook


A County Court Judgement (CCJ) may be obtained by default if the defendant does not respond to the court papers.

[Phaeton]

I have already moved out, hence can not re-direct the mail.

Yes you can you just go to your local Post Office & make the arrangements