The Financial Conduct Authority will use the millions of consumers who use financial products and services to ensure that the industry meets their needs and expectations, said Chairman John Griffith-Jones as the FCA published its annual report for 2013/14.
http://www.fca.org.uk/news/we-are-us...s-of-consumers
http://www.fca.org.uk/news/we-are-us...s-of-consumers
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