Talk Talk cyber-attack: Website hit by 'significant' breach

[judgemental24]

Re: Talk Talk cyber-attack: Website hit by 'significant' breach

With the hack it makes you wonder then if they are both using the same client information software to both being hacked. The timing is rather short with carphone warehouse only 2 months ago, now talk talk

Makes you think of an inside job

[dogtired]

Re: Talk Talk cyber-attack: Website hit by 'significant' breach

According to this http://www.talktalkgroup.com/about-us/our-history.aspx they demerged in 2010

Early this year, when Fones4u went bust Carphone took them over then they them selves were bought out by Dixons/ Curry's .
I went into Curry's to get a new phone, bombarded with questions as to provider etc, the assistant tried hard to get me to swich both mobile phone providers and broadband, the broadband being Talk Talk, think I upset him by saying no thanks, glad I did now!

[ostell]

Re: Talk Talk cyber-attack: Website hit by 'significant' breach

Ms Harding, on radio 4 this morning wouldn't say, one way or the other, if the data was encrypted. I take that to mean that the data was not encrypted. Bad!

[EXC]

Re: Talk Talk cyber-attack: Website hit by 'significant' breach

Talk Talk Chief Executive Baroness Harding to Kathy Newman on Channel 4 News:

We've bought 4 million annual subscriptions to Noddle

Talk Talk Website:

To get started, you'll need to use this code voucher TT231 at www.noddle.co.uk. Then, simply follow the instructions below.

So they haven't ''bought 4 million annual subscriptions'' at all, they're just paying for those that want it.

[enaid]

Re: Talk Talk cyber-attack: Website hit by 'significant' breach

Talk Talk Chief Executive Baroness Harding to Kathy Newman on Channel 4 News:



Talk Talk Website:



So they haven't ''bought 4 million annual subscriptions'' at all, they're just paying for those that want it.

There are add ons to the basic credit score (which is free) with Noddle, be interesting to see just what you get for your 'annual subscription'

[Amethyst]

Re: Talk Talk cyber-attack: Website hit by 'significant' breach

and whether you end up having to pay for it if you don't cancel after the initial year....

[EXC]

Re: Talk Talk cyber-attack: Website hit by 'significant' breach

E-mail from Talk Talk.

Your TalkTalk account number: xxx

Dear Mr EXC,

We are very sorry to tell you that on Thursday 22nd October a criminal investigation was launched by the Metropolitan Police Cyber Crime Unit following a significant and sustained cyberattack on our website on Wednesday 21st October. The investigation is ongoing, but unfortunately there is a chance that some of the following data may have been accessed:
• Names
• Addresses
• Date of birth
• Phone numbers
• Email addresses
• TalkTalk account information
• Credit card details and/or bank details

We are continuing to work with leading cyber crime specialists and the Metropolitan Police to establish exactly what happened and the extent of any information accessed.
We would like to reassure you that we take any threat to the security of our customers’ data very seriously. We constantly review and update our systems to make sure they are as secure as possible and we’re taking all the necessary steps to understand this incident and to protect as best we can against similar attacks in future. Unfortunately cyber criminals are becoming increasingly sophisticated and attacks against companies which do business online are becoming more frequent.

What we are doing:

• We are contacting all our customers straight away to let them know what has happened and we will keep you up to date as we learn more.

• We have taken all necessary measures to make our website secure again following the attack.

• Together with cyber crime experts and the Metropolitan Police, we’re completing a thorough investigation.

• We have contacted the Information Commissioner’s Office.

• We’ve contacted the major banks, and they will be monitoring for any suspicious activity on our customers’ accounts.

• We are looking to organise a year’s free credit monitoring for all of our customers and will be in touch on this in due course.

What you can do:

• Keep an eye on your accounts over the next few months. If you see anything unusual, please contact your bank and Action Fraud as soon as possible. Action Fraud is the UK’s national fraud and internet crime reporting centre, and they can be reached on 0300 123 2040 or via http://www.actionfraud.police.uk

• If you are contacted by anyone asking you for personal data or passwords (such as for your bank account), please take all steps to check the true identity of the organisation.

• Change the password for your TalkTalk account and any other accounts that use the same password.

• Check your credit report with the three main credit agencies: Call Credit, Experian and Equifax. Noddle also allows free access to your credit report for life.


Please be aware, TalkTalk will NEVER call customers and ask you to provide bank details unless we have already had specific permission from you to do so.
TalkTalk will also NEVER:

• Ask for your bank details to process a refund. If you are ever due a refund from us, we would only be able to process this if your bank details are already registered on our systems.

• Call you and ask you to download software onto your computer, unless you have previously contacted TalkTalk and agreed a call back for this to take place.

• Send you emails asking you to provide your full password. We will only ever ask for two digits from it to protect your security.

We understand this will be concerning and frustrating, and we want to reassure you that we are continuing to take every action possible to keep your information safe. If you have any questions, please visit http://help2.talktalk.co.uk/oct22incident for more information, or you can call us on 0800 083 2710 or 0141 230 0707.


Yours sincerely,



Tristia Harrison
Managing Director, Consumer

[Nibbler]

Re: Talk Talk cyber-attack: Website hit by 'significant' breach

http://www.bbc.co.uk/news/uk-34643783

15 year old arrested