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Ombudsmen Omnishambles – The Complaining Cow

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  • Ombudsmen Omnishambles – The Complaining Cow

    New privatised system of Alternative Dispute Resolution threatens consumer complaints chaos – but even its own implementation has now been delayed…A new EU-mandated system of private ombudsmen which was due to come into force today, 9 July 2015, will not now be implemented until 1 October 2015. Private companies will then be handling consumer complaints... Read more »
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