BBC News – eBay makes users change their passwords after hack

[Legal Beagles]

Auction site eBay is forcing users to change their passwords after a cyber-attack compromised its systems. The US firm said a database had been hacked between late February and early March, and had contained encrypted passwords and other non-financial data. The company added that it had no evidence of there being unauthorised activity on its […]

More...

[Amethyst]

Re: BBC News – eBay makes users change their passwords after hack

eBay said it detected the hack two weeks ago and engaged in forensics activities to determine what database was compromised and what was stolen. The company narrowed down the attack to "a small number of employee login credentials" stolen by cyberattackers, which it said provided access to eBay's corporate network.

Starting later on Wednesday, eBay will use email, site updates, and "other marketing channels" to request its users change their passwords. The company also encouraged its users to change the passwords on any other sites they might use with the same log-in credentials. It even ended its blog post with a security tip: "The same password should never be used across multiple sites or accounts."


DO NOT RESPOND TO EMAIL LINKS ASKING YOU TO CHANGE YOUR PASSWORDS - GO TO THE MAIN WEBSITE AT www.ebay.co.uk and log in as normal and follow instructions to change your password. DO NOT CLICK ON UNSOLICITED LINKS.

[Amethyst]

ebay - HOW to reset your password - easy method

Go to www.ebay.co.uk and log in as normal - if your password fails then use the other method below.

Go to MY ACCOUNT, and click EDIT next to your password row.





HOW TO CHANGE YOUR EBAY PASSWORD - METHOD TWO

Visit Ebay at www.ebay.co.uk

Click SIGN IN

You should see this page - Click FORGOT PASSWORD



You should see this screen, enter your email or registered username




Click continue and you should see this screen, select the option you want. Check your phone number digits displayed are correct or the correct email is shown.






You will then get a text, call or email. Follow the instructions carefully.

If you opt for email check the email has come from ebay@ebay.co.uk

It should look like this





Click the link and you should see this screen



Enter your new password and click submit.

You will then be prompted to log in if you wish, which you should do so using your new password.

[FlamingParrot]

Re: BBC News – eBay makes users change their passwords after hack

I've had the same P/W since 2003! I just logged in and wasn't asked to change it.