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http://www.bbc.co.uk/news/business-12622318
"Improper conduct:
The judge was scathing about the non-traceable phone calls which both MBNA and Link Financial - who bought the debt in 2008 - had used to try to recover the debt.
"It seems to me that such conduct has no proper function in the recovery of consumer debt," Mr Justice Chambers said.
"[There] can be no excuse for conduct of which it must be supposed the sole purpose must have been to make the claimant's life so difficult that he would come to heel.
"I cannot think that in a society that is otherwise so sensitive of a consumer's position this is conduct that should be countenanced," he added."
"Improper conduct:
The judge was scathing about the non-traceable phone calls which both MBNA and Link Financial - who bought the debt in 2008 - had used to try to recover the debt.
"It seems to me that such conduct has no proper function in the recovery of consumer debt," Mr Justice Chambers said.
"[There] can be no excuse for conduct of which it must be supposed the sole purpose must have been to make the claimant's life so difficult that he would come to heel.
"I cannot think that in a society that is otherwise so sensitive of a consumer's position this is conduct that should be countenanced," he added."
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