FSA know your rights...
http://www.fsa.gov.uk/pages/Library/...2010/161.shtml
FSA/PN/161/2010
9 November 2010
The Financial Services Authority (FSA) has today launched a Know Your Rights booklet for bank and building society customers, to clarify the service standards customers can expect, and to mark the first anniversary of the regulation of banking conduct.
More on the above link
http://www.fsa.gov.uk/pages/Library/...2010/161.shtml
FSA/PN/161/2010
9 November 2010
The Financial Services Authority (FSA) has today launched a Know Your Rights booklet for bank and building society customers, to clarify the service standards customers can expect, and to mark the first anniversary of the regulation of banking conduct.
More on the above link
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