Ministry of Justice probe into Cartel Client Review

[Curlyben]

By Ruth Alexander
Reporter, Radio 4's Money Box

Cartel Client Review offers to bring financial claims on behalf of customers

An investigation has been launched into one of the biggest claims management companies in the UK.
BBC Radio 4's Money Box has learned that Cartel Client Review is being investigated by the Ministry of Justice, following complaints.
For an upfront fee of up to £495, the company offers to help customers bring claims against lenders for mistakes in their credit agreements.
The company denies it is being investigated by the regulator.













BBC News - Ministry of Justice probe into Cartel Client Review

[Amethyst]

Re: Ministry of Justice probe into Cartel Client Review

The MOJ have only confirmed they are looking at Cartel's complaints procedure and that they have the capability of dealing with the 'vast numbers' of claims they have on their books.

The SRA have not confirmed they are investigating CCLS (Burleys) but have confirmed they have visited their offices recently.

[Amethyst]

Re: Ministry of Justice probe into Cartel Client Review

Also

8:52 am, March 1, 2010 CRAINS MANCHESTER http://www.crainsmanchesterbusiness....100309993/1031
Cartel denies being under investigation by Ministry of Justice

By Simon Binns


Manchester-based claims management firm Cartel Client Review is being investigated by the Ministry of Justice, according to a report on BBC Radio 4's Money Box.

The company responded by denying that it was under investigation, but the BBC claimed that unnamed sources had confirmed the probe, saying it had been instigated after a number of complaints.

For an upfront fee of up to £495, the company offers to help customers bring claims against lenders for mistakes in their credit agreements. The fee is refundable if the claim is not successful.

The BBC said it had been contacted by customers of Cartel who say they have paid in some cases thousands of pounds to get credit cards and loans written off, or to get compensation on their mortgages.

Despite being told their claims would be resolved in six to 12 months, many said they were still waiting two years later. Cartel told the BBC the delays were due to the company waiting for judgements in court.

Cartel, which is based at Universal Square in Ardwick and headed by chief executive Carl Wright, denies it is being investigated by regulators, saying it had "always maintained a strong relationship with the Solicitors Regulation Authority and the Ministry of Justice”.

Comments?sbinns@crain.com