CSA harassing calls

[CleverClogs]

Re: CSA harassing calls

The Unit (call centre) can also be closed if it happens too many times CC.

This happened in Cardiff when an entire Unit was closed due to repeated DPA breaches.

Which was the agency to which that happened?

[CleverClogs]

Re: CSA harassing calls

In USA driving licences get suspended for arrears/non payment of child maintenance so p'raps UK has decided to as well,flipping ridiculous,but with the cost of fuel noone will be able to afford a car soon

The colonials don't have the ECHR to tell them to behave themselves.

[Hurricane Puffrose]

Re: CSA harassing calls

Which was the agency to which that happened?

Outsourced centre dealing with DWP tax helpline.

[CleverClogs]

Re: CSA harassing calls

Outsourced centre dealing with DWP tax helpline.

In other words, a private sector firm doing the kakistocracy's dirty work.

How likely would it be that part of the DWP - or the CSA - would be closed down?

:flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig:

[Hurricane Puffrose]

Re: CSA harassing calls

with the DPA, it is very stringent in the Call Centre environment and a lot of the DWP's jobs are outsourced to the private sector.

I know the outsources I worked for in particular did Pensions, Jobcentreplus and a few others. I believe they were looking in to the tender for the CSA at one point, I think it was the Cardiff side of the company's Pensions dept that was shut down.

We were banned from taking a phone on to the unit unless there was not camera, and even then we could have bags searched and our texts checked at the end of the day.

[bluebottle]

Re: CSA harassing calls

The maximum fine the ICO can hit offenders under the DPA with is, with effect from 6 April 2010, £500,000.

[MissFM]

Re: CSA harassing calls

The maximum fine the ICO can hit offenders under the DPA with is, with effect from 6 April 2010, £500,000.

a mere bagatelle....

[MaryBurns]

Re: CSA harassing calls

When they next call, tell them that you're Genghis Khan.

who is Genghis Khan how can he solve this issue????

[FlamingParrot]

Re: CSA harassing calls

The maximum fine the ICO can hit offenders under the DPA with is, with effect from 6 April 2010, £500,000.

WOW! I wonder what sort of offence they would have to commit to be hit with that sort of fine! Probably something a bit more serious than SAR non-compliance!

[CleverClogs]

Re: CSA harassing calls

WOW! I wonder what sort of offence they would have to commit to be hit with that sort of fine!

Deliberate and repeated improper leaking or sale of data, at a time when the Indolent Commissioner's Office was being subjected to media attention or Parliamentary scrutiny.