After losing his job my son could not afford his mobile phone contract. He sent them a letter offering £1 a month which was never refused and although they are accepting this payment he has now been given to a DCA and phone company claim they have never agreed to him paying £1.
They refuse to talk and he has been told only to contact DCA.
£100 has been added to his debt with no explanation.
The debt has been disputed although phone company claim not to have received dispute letter.
Phone company is VODAFONE.
Can you help please
They refuse to talk and he has been told only to contact DCA.
£100 has been added to his debt with no explanation.
The debt has been disputed although phone company claim not to have received dispute letter.
Phone company is VODAFONE.
Can you help please
Comment