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Now then……
had Virgin Media broadband installed in December last year. The pre-installation engineers came unannounced and laid there cable directly on top of my patio flags and proceeded to do the worst concealing or bedding in I’ve ever seen in 20 years of working in construction.
i wasn’t home at the time but saw on my ring door bell they were here, so I rushed home to tell them where I wanted the cable going. I’d left a Chanel for them on around the perimeter of my patio area which is the entire area of my front garden as I didn’t want it laying on top which can be easily damaged but I was too late the damage was already done! I had by 2 year old at the time throwing a paddy so I told them to finish but they will have to come back to remove and redo the monstrosity they left and the sheer cheek of the engineer offered me his trowel and said if you can do a better job there you go……… Now bear in mine I’m a joiner and laid the patio he had just butchered to him to basically shove it my toddler can do better than that he isn’t even using the right tools for the job he’s trying to do and that when my son calms down I’ll be straight on the phone to your bosses to get someone back out to clean up your mess and relay it all
So that happened about a month later and to be fair they did an ok job in hiding the cable but they couldn’t clean up the left over concrete from the previous people
Ive sent countless emails to god knows who and this has escalated to there legal team but I feel like I’m being given the run around but unfortunately because of the way the engineer spoke to me I’ll fight this to my grave.
I’ve told them about coatings, cost to repair or replace etc
ive even had a cleaning company come in at the cost of £500+
now my question is can I hire a debt collector to collect?
Has anyone ever reclaimed any costs back from this dreadful company?
what additional cost can I charge them for my ‘pain and suffering’ and constant messing about
thanks in advance
had Virgin Media broadband installed in December last year. The pre-installation engineers came unannounced and laid there cable directly on top of my patio flags and proceeded to do the worst concealing or bedding in I’ve ever seen in 20 years of working in construction.
i wasn’t home at the time but saw on my ring door bell they were here, so I rushed home to tell them where I wanted the cable going. I’d left a Chanel for them on around the perimeter of my patio area which is the entire area of my front garden as I didn’t want it laying on top which can be easily damaged but I was too late the damage was already done! I had by 2 year old at the time throwing a paddy so I told them to finish but they will have to come back to remove and redo the monstrosity they left and the sheer cheek of the engineer offered me his trowel and said if you can do a better job there you go……… Now bear in mine I’m a joiner and laid the patio he had just butchered to him to basically shove it my toddler can do better than that he isn’t even using the right tools for the job he’s trying to do and that when my son calms down I’ll be straight on the phone to your bosses to get someone back out to clean up your mess and relay it all
So that happened about a month later and to be fair they did an ok job in hiding the cable but they couldn’t clean up the left over concrete from the previous people
Ive sent countless emails to god knows who and this has escalated to there legal team but I feel like I’m being given the run around but unfortunately because of the way the engineer spoke to me I’ll fight this to my grave.
I’ve told them about coatings, cost to repair or replace etc
ive even had a cleaning company come in at the cost of £500+
now my question is can I hire a debt collector to collect?
Has anyone ever reclaimed any costs back from this dreadful company?
what additional cost can I charge them for my ‘pain and suffering’ and constant messing about
thanks in advance
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