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No access to electric meter when I moved in

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  • No access to electric meter when I moved in

    Hello

    I moved into a rented flat about 2 years ago, which was exclusive of bills. It is a terraced house that has been converted into 2 flats. Upon moving in I asked the letting agency about the whereabouts of the electric meter as it was nowhere in the house. They didnít help at all and told me to keep looking.

    When I moved in I switched providers right away and told them (e on) that I canít give an initial reading for electric as I donít know where the meter is. They said itís fine and just estimated the first reading.

    a few months later I found out that the meter is in my neighbourís house. So I tried to put a reading in, but the app wasnít accepting it because it was very high compared to the estimated amount. After many calls and emails with e on they eventually put in the actual reading and now they issued me a statement saying that my balance is about £6000!!

    obviously thatís an oblivious amount and itís all a misunderstanding because the initial reading was way way below what the actual reading was supposed to be. They told me someone will call me a few weeks to discuss the debt.

    what is my position on this though? Are they likely to actually ask me to pay this much? Itís just a one bedroom flat with 2 people living in it. Is the letting agency liable in any way because they didnít provide info/access to the meter?

    thank you
    Tags: None

  • #2
    Does the meter also supply the neighbour?

    Comment


    • #3
      No, there are 2 different meters in his house

      Comment

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