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No reply to Subject Access Request within 1 month

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  • No reply to Subject Access Request within 1 month

    We sent a SAR to a utility company by recorded delivery dated 5th Sept.
    As yet details have not been returned to us by them.
    Do they have more time than a month or is it now a cut off point where they can now be taken to task by the ombudsman over this?
    Thankyou
    Tags: None

  • #2
    One month and you can complain to the ombudsman - have they responded to confirm receipt of the request ?
    #staysafestayhome

    We may not win by protesting, but if we don't protest we will lose. If we stand up to them, there is always a chance we will win.
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    • #3
      They did as I sent it recorded and they did email us about a week/10 days ago telling us we would be receiving it soon but haven't received it yet.

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