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passports-office.co.uk

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  • passports-office.co.uk

    Hello,

    I was hoping that somebody may be able to help me identify and contact the parent company that owns this service. The links on their website for Phone, Email, Fax are not active and the phone number that appears hidden within the site just defaults to "their are no receptionists available to help you with your call"

    I paid for their 1 Day Passport Service. I was aware that all they do is make an appointment for you. However the Appointment Confirmation Number and Day were incorrect. In fact what information they sent me was for an 8yr old girls first passport on the following day. I paid 153.00 pounds and received nothing. I drove 70 miles each way to be told by the passport office in Durham that I did not have an appointment and that they could not fit me in. I was supposed to be on a plane to the USA today - Saturday 1/7/2017.

    I figured I would post the appointment confirmation here. Can anyone help with any kind of contact info for the company.

    Thank you for any help you may be able to share with me. Chris.

    Premium 1-Day Appointment Ref: 101659308
    Passport Services <submissions@passports-office.co.uk>




    Wed 1/4, 5:07 AMYou

    Dear Christopher

    This e-mail has been sent to confirm your Passport Appointment

    Applicant: Mr Christopher Steele
    Appointment Ref: 101659308
    Appointment Date: Friday 06/01/2017
    Appointment Time: 14:00 (Please attend 15 minutes before this time)
    Attending: Mr Christopher Steele - (If this changes you must call and update)

    Your local office for this appointment is:
    Durham Customer Service Centre
    Freemans Reach
    Riverside Place
    Durham
    DH1 1SL
    Attached Files
    Tags: None

  • #2
    Re: passports-office.co.uk

    This company?? http://www.passports-office.co.uk/contact.asp



    I looked on their site and the company number (checked via Companies House Beta) comes back as TELADVISOR LTD :noidea:

    I'll tag [MENTION=6]Amethyst[/MENTION] [MENTION=332]EXC[/MENTION] [MENTION=2]Celestine[/MENTION] to come and help xx
    Attached Files
    Debt is like any other trap, easy enough to get into, but hard enough to get out of.

    It doesn't matter where your journey begins, so long as you begin it...

    recte agens confido

    ~~~~~

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    • #3
      Re: passports-office.co.uk

      This one? http://www.passports-office.co.uk/

      It's Teladvisor Ltd.

      Some info here http://www.legalbeagles.info/forums/...ice-see-GOV-UK

      Their Companies House listing https://beta.companieshouse.gov.uk/company/07063938

      Have you had to cancel your trip?

      I'll ask my colleague [MENTION=6]Amethyst[/MENTION] if she can help you.

      I like your pin shot
      I keep it with your letter
      Done up in blueprint blue
      It sure looks good on you
      And when you smile for the camera
      I know I'll love you better

      Then the shutter falls
      You see it all in 3-D
      It's your favorite foreign movie

      'Peg'

      Donald Jay Fagen

      Comment


      • #4
        Re: passports-office.co.uk

        Thanks so much. Yes, I had to cancel it. I live in the US and had a business appointment today. So now I have to buy another ticket, try and figure out my Passport etc, etc.

        I contacted my bank and initiated a Fraud claim.

        Chris.

        Comment


        • #5
          Re: passports-office.co.uk

          Ok. It might be worth asking Durham Passport Office to confirm in writing that they didn't have an appointment booked to assist with your fraud claim. Alternatively If you paid by credit card you could make a section 75 claim to your credit card provider.

          Some info here on how to get a passport urgently (it's ours) https://urgentpassportservices.wordpress.com/

          I like your pin shot
          I keep it with your letter
          Done up in blueprint blue
          It sure looks good on you
          And when you smile for the camera
          I know I'll love you better

          Then the shutter falls
          You see it all in 3-D
          It's your favorite foreign movie

          'Peg'

          Donald Jay Fagen

          Comment


          • #6
            Re: passports-office.co.uk

            Thanks a bunch. I will reach out to Durham Passport Office first thing Monday morning. I showed them the confirmation email and the member of staff just started nodding his head and said that they are aware of the company and that they have tried to get them shut down with no success.

            I'd just like to be reimbursed at this point. But am happy to take it further if there is a chance of being made whole. Chris..

            Comment

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