UK Passport Services Scam?

[jheels]

Today I was renewing my passport and accidentally clicked on UKpassportservices, after filling out my form and signing a contract online, I then realised I had made a mistake after reading the emails I was sent by this company. I cancelled my appointment within a few hours signing the contract but I am still being charged with the fee because I agreed and singed the contract which means I "waive my 14 day cooling off period". They do not have my banking details but do have my home address, email and phone number. I am just a student and I do not earn enough to be able to pay this ridiculous fee on top of the actual cost of renewing my passport. Please could I have some advice on how to deal with this?

[Tools]

Re: UK Passport Services Scam?

Hi jheels, do not worry you are not alone. Please read here http://www.legalbeagles.info/forums/...ues-DISCUSSION

There's a lot to read but trust me by the time you are done it will put your mind at rest.

[jheels]

Re: UK Passport Services Scam?

Yes that has helped a lot with the stress this has caused. So would you recommend the best advice is to just ignore them?

[jheels]

Re: UK Passport Services Scam?

Is it also worth mentioning that I used this service on my smartphone and as a result did not see the details showing how their services differ from HMPO

[EXC]

Re: UK Passport Services Scam?

Yes that has helped a lot with the stress this has caused. So would you recommend the best advice is to just ignore them?

I think it would be best to complain. As futile as it might be it would be an advantage to demonstrate to the court that you disputed it from the outset.

[Amethyst]

Re: UK Passport Services Scam?

Thanks for sending over the emails xxx I'll sort out a thread and the relevant access for you. We should write to them to try and stop them bugging you xxx WIll help you draft something.

I'd recommend ignoring them completely for the moment - but keep records of everything - just in case he goes to court action with it. If he does, we'll help you all we can.

Sharon
xx

[jheels]

Re: UK Passport Services Scam?

Ok, how would I go about complaining? Will there be a link on their website?

[Amethyst]

Re: UK Passport Services Scam?

I've set up a thread for you in http://www.legalbeagles.info/forums/...sport-Services - I'm just going to paste your emails on to there and we will work on a letter - to post to them. Don't contact them through their website or by phone etc - only encourages them.

[jheels]

Re: UK Passport Services Scam?

That's fantastic, thank you so much!

[jheels]

Re: UK Passport Services Scam?

I've set up a thread for you in http://www.legalbeagles.info/forums/...sport-Services - I'm just going to paste your emails on to there and we will work on a letter - to post to them. Don't contact them through their website or by phone etc - only encourages them.

I still don't have access to the thread could you solve this please?

[Amethyst]

Re: UK Passport Services Scam?

That link takes you to the VIP passport forum this is the actual thread ... http://www.legalbeagles.info/forums/...7-jheels-v-BPS

[jheels]

Re: UK Passport Services Scam?

Thank you!