• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSION

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

    Originally posted by peterjones View Post
    The question is do you let it go to court knowing ALL these authorities are against you??
    Have any of the authorities told you you should pay ?
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

      No authorities have told us to pay. I will scan and post the bank letter for you all now.

      Comment


      • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

        What authorities exactly?

        And did you contact them yourself, and if so how?

        Comment


        • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

          I am speaking to my bank now to try to get a letter from them as to why the payment was withdrawn from BPS under the consumer credit act. I have a letter from the bank but it only states that the funds were refunded to me and not why or how it was resolved- they are trying to help.

          Comment


          • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

            That should help. Lets try writing a letter before you give up and pay the buggers xxx
            #staysafestayhome

            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

            Received a Court Claim? Read >>>>> First Steps

            Comment


            • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

              The bank are asking me to send all the threatening emails and texts to them so they can investigate it further. I want to get some muscle behind me. They are also going to send me an updated letter as to the outcome of the enquiry- the banks have a responsibility here too.

              Comment


              • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                Originally posted by peterjones View Post
                I am speaking to my bank now to try to get a letter from them as to why the payment was withdrawn from BPS under the consumer credit act. I have a letter from the bank but it only states that the funds were refunded to me and not why or how it was resolved- they are trying to help.
                Ok thanks.

                What I'm trying to establish is where your refund has come from. Under sec 75 if you are refunded on the basis that the supplier broke the terms of the contract or didn't supply the services you paid for (which probably is the case here) the supplier and card provider are jointly liable for the refund. So if you pay back BPS the full amount that they are currently asking you for they will effectively be getting all of it from you plus another 50% from the card company, which I doubt the card company would be too happy about.

                Comment


                • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                  Hi That would be great- can I privately email you my full story?

                  Comment


                  • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                    Brilliant Keep us in the loop.
                    #staysafestayhome

                    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                    Received a Court Claim? Read >>>>> First Steps

                    Comment


                    • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                      Hi- it was a debit card?

                      Comment


                      • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                        Originally posted by peterjones View Post
                        Hi- it was a debit card?
                        That won't fall within CCA than, it'll be a charge back.

                        Comment


                        • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                          OK- The bank are shocked and I have requested an update as to why the bank refunded the money to me- if this was under the Consumer Credit act then they must of investigated and found in favour of my claim. I would urge everyone to call your banks- inundate them with calls and then maybe the big muscle will get involved. No culprit is too big for the might of the banks so maybe that is the way forward. The banks hold a responsibility to investigate these companies also surely???

                          Comment


                          • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                            Which means that the BPS can then claim directly against us after the bank takes the money back

                            Comment


                            • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                              Originally posted by peterjones View Post
                              Which means that the BPS can then claim directly against us after the bank takes the money back
                              I'm not sure about that. Only the bank can authorize the charge back and as such you may be able to argue that BPS can only dispute it with the bank.

                              Comment


                              • Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                                ....in other words you cannot be held responsible for decisions that only the bank can make.

                                Comment

                                View our Terms and Conditions

                                LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

                                If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


                                If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
                                Working...
                                X