scam Tenerife

[tibby]

I think I have just been scammed while on holiday here in Tenerife today, anyone got any advice how to get out of a contract !!

[ajs444]

Re: scam Tenerife

Normally you would have 14 day cooling off period, cancel when you get home, but check T&C's on contract.
Presume it is Timeshare?

[tibby]

Re: scam Tenerife

No it's not a timeshare it's a holiday software package, not sure about the cooling off period after two hours everything just going over our heads will check it out. Thank you

[wales01man]

Re: scam Tenerife

Was the Contract under Spanish or English law?

[nemesis45]

Re: scam Tenerife

Has a deposit been paid?
If so what method of payment was used?

nem

[tibby]

Re: scam Tenerife

Has a deposit been paid?
If so what method of payment was used?

nem

Yes deposit paid by credit card

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Not sure if it English or Spanish don't know how to find out

[tibby]

Re: scam Tenerife

Not sure !

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Yes by credit card !

[nemesis45]

Re: scam Tenerife

May I ask how much you have parted with?
If you used a Visa CCA contact your card provider and lodge a claim.

Please name the " holiday company" as well.
nem

[tibby]

Re: scam Tenerife

1000pounds think it a MasterCard we used, it is with a company called realistix, starts as a scratch card scam. Then took us to office, got our passport numbers a bit scared to cancel credit card in case they can prevent us getting home on Friday.

[enaid]

Re: scam Tenerife

Timeshare touts come up with a new software scam

Conmen have found a new way to target timeshare owners wanting to off-load their points.
It starts with victims being invited to a “short” presentation, which turns into marathon hard sell by a company called Intelligent Software Solutions SL.
They claim to be able to buy your timeshare but in exchange they’ll flog you a CD called Realistix for around £4,500.
This, they say, gives access to thousands of resorts under RCI, the world’s largest timeshare exchange operation.
John Stephenson, of Bingley, West Yorkshire, was on holiday in Tenerife with his wife Lynne when he was reeled in with a salesman’s promise of help to dispose of their timeshare.
He said: “After more than four hours of intense hard selling, we were persuaded to sign up for this software package.
“We cancelled within the two-week cooling-off period but they said this was invalid as the packaging had been opened, even though this was done specifically at their request and was supposedly to ‘check the contents’.”
Nigel Wells, of Kingsmead, Cheshire, was also snared.
He said: “There’s a catch-22 in the deal. They say to open the software box to ensure the CD is OK and then state because you opened the box you can’t return it and are locked into the deal.
“Now debt firm Guardian Recovery, of Preston, is chasing us for £5,775. We have no idea how this figure was arrived at.”
My advice is don’t pay a penny, they’re never likely to sue and here’s why.
I got in touch with RCI and asked if it had any business arrangement with Intelligent Software Solutions.
“We have nothing to do with them at any possible level,” came the reply.
“They are trying to trade on our legitimate name.”
Intelligent Software Solutions has ignored my questions.

http://www.mirror.co.uk/news/uk-news...eshare-3092039



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Seems if you havent opened the cd packaging you can return it and cancel

[tibby]

Re: scam Tenerife

Package has been open at there request in their office, should I take it back and leave them with it. Can they keep us from leaving the island due to them having our passport numbers ?