VT Mis Rep on Mileage

[Amethyst]

Is there anything can be done to get the rules on misrepresentation of the Mileage limits / charges strengthened - we seem to see a heck of a lot of people who were told at the time of purchase to put a lower mileage limit to bring the monthly price down and not to worry as it never gets charges/is lost in auction value etc etc at the end of the contract ( which is bollocks ).

FCA report ?

[R0b]

Re: VT Mis Rep on Mileage

Probably the only thing at the moment, obviously the FCA is looking at the way dealerships sell these finance agreements as a whole but consumers reporting their issues will be the only way to help I guess. Suppose you could get your local MP onto this but at the same time there is no real binding authority on this point so its still a grey area until it happens.

Strictly speaking, I don't think its a misrepresentation where sales advisors from dealerships tell customers that they won't get charged, because that is in effect what the CCA says, though lenders aren't willing to accept that. Lenders are latching onto section 99(2) as their argument but are refusing to read both section 99 and 100 together (despite section 100 being titled liability of the debtor on termination of the agreement). Rather customers should get that information put in writing before entering into the contract, then they can rely on it as a estoppel defence should lenders try to change the position at a later date as they're liable for the representations of the dealership who is acting on their behalf effectively.