MET parking charge notice, Mcdonalds Heathrow South Hayes

[adamk]

please help we parked at Mcdonalds and had dinner etc, while we waited to park in a long stay airport car park. I did not see any notices. now after returning from holiday 3 weeks later we have been sent a parking charge for an over stay of 38 mins, apparently the max stay is only 60mins.

we have a young child and after the usual performance going to the toilet etc we obviously went over the time limit.

what should I do? it says if I pay the notice early it will be only £50. otherwise £100. the date issued was 6/8/2015.

[Kati]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

appeal and ask them to provide a popla code if they reject the appeal ... you'll get lots of help from [MENTION=5354]mystery1[/MENTION] too xx

[adamk]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

what should I write? I saw an outline letter from mystery1 in another thread. should I use that?

dear Sirs,

I, as registered keeper, wish to invoke your appeals procedure. The driver was a customer of McDonalds and did not see the signage. In any event the charges are penal and not a genuine pre estimate of loss as well as being an amount larger than permitted under the BPA code of practice to which you subscribe.

I will not name the driver as i am under no statutory obligation to do so.

Please accept my apeal or supply a popla code.

Yours etc

[Kati]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

Was it a 'notice to keeper' you got? Can you post it up??

[mystery1]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

Was it on the windscreen or through the post ?

M1

[adamk]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

hello Mystery1, im glad your looking at it for me.

it came through the post.

[adamk]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

seems they used a camera at the mcdonalds to do a apnr lookup. the notice has a picture of our car at the entrance and exit.

[emanresu]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

Here is the McDonalds parking policy

http://www.mcdonalds.co.uk/ukhome/wh...staurants.html

If you can contact the manager of the site, they may be able to get it cancelled. Otherwise use the appeal system on the back. If they reject and do not cancel, they MUST give you a POPLA code. You can then go to the Ombudsman/POPLA and get it cancelled there.

[adamk]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

just phoned mc'd and the manager said I need to phone MET parking there was nothing he could do.

[Kati]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

Can you post up a redacted copy of it (or email it to me and I will - kati@legalbeagles.info)

[emanresu]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

So appeal to MET telling them the signs were not visible so a reasonable person would be able to see. As such no contract was formed. If they disagree you wish them to supply and unredacted copy of their contract with McD's and details of when the signs were installed and the subsequent maintenance schedule as required by the BPA Code of Practice.

They only accept postal appeals but make sure you get a proof of posting from the post office. Difficult challenges get "lost"

[mystery1]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

what should I write? I saw an outline letter from mystery1 in another thread. should I use that?

dear Sirs,

I, as registered keeper, wish to invoke your appeals procedure. The driver was a customer of McDonalds and did not see the signage. In any event the charges are penal and not a genuine pre estimate of loss as well as being an amount larger than permitted under the BPA code of practice to which you subscribe.

I will not name the driver as i am under no statutory obligation to do so.

Please accept my apeal or supply a popla code.

Yours etc

Perfecto. When you get a popla code we'll sort it.

M1

[adamk]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

silly question but do I put "yours etc" or yours sincerely?

[Kati]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

........

[mystery1]

Re: MET parking charge notice, Mcdonalds Heathrow South Hayes

silly question but do I put "yours etc" or yours sincerely?

Sincerely.

M1