Claim Form from Money Claim Online -

[LJWilson]

My daughter has received a claim from Money Claim Online filed by Gladstones on behalf of UK Car Park Managment she also has another outstanding ticket from them. I am wondering whether we should submit a defense and run the risk of losing or should we just pay. I would be very grateful for any advice.

My daughter is a care worker looking after people in their own homes. One of her clients lives in a housing development where they have Parking Permits and the car park is managed by UKCPM. At the time of the tickets her client did not have a permit, however my daughter’s car has a West Sussex Parking Permit clearly on display and the car park staff are fully aware that she is a carer looking after a vulnerable person. Her client now has a permit but there is still an issue when the District Nurse and the carer are both visiting at the same time as there is only 1 permit.

Unfortunately, she chose to ignore the letters, mistakenly believing that the charges could be enforced, what can we do?

[ostell]

First of all she must acknowledge the claim using the details given on the form. Do not enter anything in the defence. This gives 33 days from date of issue to get a defence to the court.

Get, if you can, a copy of the lease or rental agreement for the residence and see what it says about parking, it probably says nothing about having to display permits and paying of you do not. Get her to contact the management of the development and ask them to cancel the charges made by UKCPM. If the management hired them then they can tell them to discontinue, even if a court claim has started.

IYou may care to point out to them that it is ridiculous penalising care service personnel

[LJWilson]

Thanks, I have done all of the above and the management agent is going to try and resolve with the parking company, I will let you know what happens

[LJWilson]

The tenants lease does say that permits are required