Looking for help ref congestion charge

[Curly14]

Hi , after some advice , recieved a congestion charge fine , the fine is not mine as in the vehicle on the photo is a ford transit van , mine is a peugeot partner and mine is tracked and was over 200miles away from the said congestion zone at the time , the registration plate in thr photo is blured on one letter , mine is a W the one in the photo is a blured X , guess what X put in on dvla site is a ford transist van , just wondering if i have any claim against bristol council for being wrongly issued one , (easily proved for myself ) stress , time to gather my evidence or even just a letter of apology etc , should I let them take it further to teach them to do the job professionally as I have to with my own job , or just send them my evidence , although I feel they havent done there job very well so far ,as it was quite obvious to me from the photos that the van comitting the breach is a ford from the badge in the photo , they ve put it down as unknown
thanks Curly

[barleynova]

Definitely send them your evidence and let them know that the registration plate in the photo is blurred and is clearly not your vehicle. You have a strong case and it's important to teach them to do their job professionally. It's understandable to feel stressed about the situation, but keep in mind that you have proof and there's no reason for them to take it further.