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Received Parking Fine Through Post - No Ticket

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  • Received Parking Fine Through Post - No Ticket

    Hi,

    My son received a parking notice through the post for parking at Basingstoke train station, in the premium bays.

    He paid for a ticket using RingGo, however, this was a few hours after parking, as e forgot when rushing for the train.

    When he returned to the car, there was no ticket, so he assumed paying for a ticket was done in time.

    However, around 30 days later, he received a notice through the post of a non payment for a ticket, with the letter stating that the charge had increased to £120. He called them to discuss the fact no ticket was on the car, so was not aware of any issues until the letter was received, however, all they said was that you can appeal online, but it will fail.

    The penalty notice is being administered by Parking Collection Services on behalf of CP Plus Ltd.

    My son isnt necessarily disputing the penalty notice, although he did pay for a ticket during the day, it wasnt until later, he is however disputing the fact that he isnt being given the chance to pay the original penalty charge due to no ticket being on the car. Why it wasnt on the car I have no idea, unless someone removed it.

    What would you suggest is the best way forwards?

    Best Regards
    Steve
    Tags: None

  • #2
    Re: Received Parking Fine Through Post - No Ticket

    Uploaded scanned copy of letter
    Attached Files

    Comment


    • #3
      Re: Received Parking Fine Through Post - No Ticket

      Failing to display is not a byelaw offence. How can you display when you can pay by Ringo? Does your son have records that he made that call to Ringo?

      I would suggest your son writing to CP plus giving copies of his phone log showing they were contacted and a portion of a statement showing the payment and requesting details of which byelaw has been broken. Keep all communication from the keeper.

      Interesting that it is being called a Penalty Notice.

      Comment


      • #4
        Re: Received Parking Fine Through Post - No Ticket

        Hi Ostell

        Thanks for the advice. Shall I get him to write directly to CP Plus or the administration company handling it?

        Sounds like sensible advice.

        The only slight concern is i paid using my ringGo app against his car when he asked me. I do have a receipt.

        I'll start putting a letter together in his name.

        Thanks
        Steve

        Comment


        • #5
          Re: Received Parking Fine Through Post - No Ticket

          I would also get on to ringo and complain. If they won't help at least ask for a refund.

          M1

          Comment


          • #6
            Re: Received Parking Fine Through Post - No Ticket

            Thanks M1

            Comment

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