Parking Eye

[mystery1]

Re: Parking Eye

I prefer to appeal at the same time so that any deadlines do not "accidentally" expire.

Do not send the actual receipts but copies are fine.

M1

https://www.parkingeye.co.uk/Appeal

Dear Sirs,

I, as registered keeper, wish to invoke your appeals process. The driver was a genuine customer and i attach copies of receipts to show this. I spoke with x at The Range who agreed that this would see the charge cancelled.

Your charges are also penal and not a genuine pre estimate of loss. Should you reject my appeal please provide a popla code.

I am under no statutory obligation to name the driver and will not do so.

Yours etc



M1

[bluebottle]

Re: Parking Eye

I prefer to appeal at the same time so that any deadlines do not "accidentally" expire.

Do not send the actual receipts but copies are fine.

M1

Agreed. Any continuing problems with PE, as well going through the appeal process, the address for The Range's head office is -

The Range
Tamar House
Thornbury Road
Estover Industrial Estate
Estover
Plymouth

Their CEO is Chris Dawson.

[mystery1]

Re: Parking Eye

Update on my case. Before starting an appeal with PE, I decided to give the store a call back. I managed to speak to a really nice and helpful guy who told me that the store themselves can cancel the parking ticked and so I have faxed my stuff over and he is looking in to it.

Also, he told me that when parking, if I stay over 2 hours I can let the store know when paying and they will give my licence plate to PE and effectively cancel the parking charge before it becomes one.

Will update with an outcome, but feeling a lot more hopeful about the whole thing for the moment.

I prefer to appeal at the same time so that any deadlines do not "accidentally" expire.

Do not send the actual receipts but copies are fine.

M1

[bluebottle]

Re: Parking Eye

"Complain to the stores to get the charges cancelled." I phoned the Range and they just said send the receipts to Parking Eye and it will be fine. Should I phone the range back and ask to speak with the store manager and ask them to deal with it? Or should I follow their advice in the first instance?

Thanks

If you spoke to The Range's head office in Plymouth, follow their advice. If PE still give you grief, get back to The Range and see if they will help you sort it out.

[DivideByZero]

Re: Parking Eye

Update on my case. Before starting an appeal with PE, I decided to give the store a call back. I managed to speak to a really nice and helpful guy who told me that the store themselves can cancel the parking ticked and so I have faxed my stuff over and he is looking in to it.

Also, he told me that when parking, if you stay over 2 hours you can let the store know when paying and they will give my licence plate to PE and effectively cancel the parking charge before it becomes one.

Will update with an outcome, but feeling a lot more hopeful about the whole thing for the moment.

[DivideByZero]

Re: Parking Eye

"Complain to the stores to get the charges cancelled." I phoned the Range and they just said send the receipts to Parking Eye and it will be fine. Should I phone the range back and ask to speak with the store manager and ask them to deal with it? Or should I follow their advice in the first instance?

Thanks

[bluebottle]

Re: Parking Eye

I cannot read the foot of the letter, but their Licence details are attached.

Thankee most kindly, sir.

[mystery1]

Re: Parking Eye

Make sure you keep the receipts. Complain to the stores to get the charges cancelled. Appeal to PE that their charge is not a genuine estimate of loss and send copies of the receipts to show that you were shopping.

Then go to the forums on pepipoo.com to see what to do when you get the POPLA code back from PE.

As above except use this which is a winning popla appeal.

M1

[ostell]

Re: Parking Eye

Make sure you keep the receipts. Complain to the stores to get the charges cancelled. Appeal to PE that their charge is not a genuine estimate of loss and send copies of the receipts to show that you were shopping.

Then go to the forums on pepipoo.com to see what to do when you get the POPLA code back from PE.

[DivideByZero]

Re: Parking Eye

Hi,

I have been reading forums all night as I just got a Parking Eye Parking Charge Notice for staying 25 minutes over the 2 hour limit in a free car park in Swindon.

I am being charged £100, or £60 if I pay in the next 11 days. The driver was shopping at both of the two shops in the car park and we have receipts to prove it.

What is my best course of action? Should I even bother phoning the stores? (Range / Halfords)

From looking at this forum, it seems most likely that my appeal to Parking Eye will fail. So should I even bother with that?

Should I just appeal straight to POPLA and if so, what would apply to me?
http://www.legalbeagles.info/forums/...-Appeal-Letter

They were late, but only because they were shopping in the shops that they parked at.

I am the registered owner of the vehicle. Not sure what other info I can give... all I know is I feel physically sick.

If anyone has any advice for me, then that would be great. Part of me thinks I should just pay it so I don't have to worry any more, but the rest of me is so outraged at the cheek of it I don't know that I can.

Thanks

Divide

Re: Parking Eye

If the letter you have posted up has DCP's CCA Licence Number on it, that is good.

I cannot read the foot of the letter, but their Licence details are attached.

[mystery1]

Re: Parking Eye

Thanks for your reply. This is the letter.

Do you still have the original charge notice or remember how much it was ?

M1

[bluebottle]

Re: Parking Eye

If the letter you have posted up has DCP's CCA Licence Number on it, that is good. Because I would be inclined to make a formal complaint against them to OFT's Credit Fitness Team with a copy to your local Trading Standards Department. DCP has, in all probability, breached OFT rules and regulations governing debt collection. Once they receive sufficient complaints, OFT should move to take action.

[Sophie]

Re: Parking Eye

Is the registered keeper the driver ?

If yes post up the letter minus personal details. If not send the driver name and address to them as this stops keeper liability in it's tracks and the driver starts afresh and can appeal and, if needed, go to popla.

M1

Thanks for your reply. This is the letter.

[bluebottle]

Re: Parking Eye

Yeah, I am the driver and the keeper, no other people drive my car.

I live in Wales, where the 'offence' took place, and then I've come back to stay with my parents for Christmas in England, I'm wondering what they'll be able to do to chase me up once I go back to Wales...

Send round a sheep with blue and yellow Battenburg markings sprayed on its fleece and a battery-powered blue flashing light strapped to its head. :grin: