Right to reject

[Joshee132]

Yesterday, 22:01:PM
Hi, thanks for your time.

I bought a BMW 1 series 2015 from a dealer under a finance agreement a week ago.

I rushed into it as I was impatient and I really wanted the car and the staff were helpful.

I have had the car for a few days and a few people have commented how loud the exhaust is but I thought nothing of it. Then yesterday I noticed a banging noise from underneath, so I took it to a local garage and we found after a quick investigation part of the exhaust has snapped. He told me to return the car and I have rang the dealers who have said not to worry it is under warranty.

Although it is under warranty, I have lost faith in the car, if something this major has happened after not even a week.
so have read into a right to reject the car.

So today I decided to have the car run through an MOT to check for any more faults and it has failed with the exhaust being insecure and a gas leak and has three minors.


I have checked the fresh MOT I was given on receipt of the car and it was a pass with no faults. So this says to me it's been dodgy job.

I was wondering if anyone can explain it in lamens terms for me?

thanks very much.
Tags:*None

[ostell]

WIthin 30 days you have the absolute right to reject.* The failure would be goods not of merchantable quality.

You write to the dealer telling him that you are rejecting the car under the Consumer Rights Act 2015 because of the defects with the car.* That failed MOT should hold you in good stead.* Send first class and get a certificate of posting from a post office.

Then sit back and see what happens.* Add up the costs you have incurred for this in preparation of it having to go further.* They are obliged to come and pick the car up.
*

[Joshee132]

Thank you, I have sent an email with the letter and I am sending a paper copy tomorrow. I have the car in a hire purchase agreement so I am going through the finance company.
thanks again.