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Client taking me to small claims for Web Development work completed!

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  • #16
    Re: Client taking me to small claims for Web Development work completed!

    Hi,

    No I have no written contract with the client. I have tried my best to resolve this with the client and they sent me a list minor things they wanted doing. I completed these and then sent them an update with everything that was completed.

    Then I waited 10 days and only got a reply today and now again they are saying they now wish me to not do any more changes and they are taking me to small claims for all monies paid.

    I have been clear and upfront with them from the beginning and its a joke that I should now have to deal with this. In there last email they also stated the site is not of commercial standard, which is ridiculous to say.

    What kind of chance do you think I stand based on the information provided? Do I need to seek legal advise as this would cost me money?

    If you need more details please let me know

    Comment

    • #17
      Re: Client taking me to small claims for Web Development work completed!

      I think you should respond in writing laying out the things you have told us, about their server issues and how on your own server it loads properly. If you draft something we can look it over and I would keep things in writing from now on. List their points they are complaining about and put factual answers to each point raised.

      Originally posted by anix View Post
      Hi,

      No I have no written contract with the client. I have tried my best to resolve this with the client and they sent me a list minor things they wanted doing. I completed these and then sent them an update with everything that was completed.

      Then I waited 10 days and only got a reply today and now again they are saying they now wish me to not do any more changes and they are taking me to small claims for all monies paid.

      I have been clear and upfront with them from the beginning and its a joke that I should now have to deal with this. In there last email they also stated the site is not of commercial standard, which is ridiculous to say.

      What kind of chance do you think I stand based on the information provided? Do I need to seek legal advise as this would cost me money?

      If you need more details please let me know
      #staysafestayhome

      Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

      Received a Court Claim? Read >>>>> First Steps
      • 1 thank

      Comment

      • #18
        Re: Client taking me to small claims for Web Development work completed!

        Originally posted by anix View Post
        Hi,

        No I have no written contract with the client. I have tried my best to resolve this with the client and they sent me a list minor things they wanted doing. I completed these and then sent them an update with everything that was completed.

        Then I waited 10 days and only got a reply today and now again they are saying they now wish me to not do any more changes and they are taking me to small claims for all monies paid.

        I have been clear and upfront with them from the beginning and its a joke that I should now have to deal with this. In there last email they also stated the site is not of commercial standard, which is ridiculous to say.

        What kind of chance do you think I stand based on the information provided? Do I need to seek legal advise as this would cost me money?

        If you need more details please let me know
        What exactly do they mean when they say commercial standard can you be a bit more specific? are they referring to your work as per what they requested? Lack of traffic coming to the site or things along those lines? or is it simply due to the server performance issues?

        If you like, you can PM the website URL to me and i will give you my views on whether the site is up to commercial standards or not. Don't worry, i won't reveal the URL or company details to anyone.
        Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (LB),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

        By using my advice in any form, you agreed to waive all rights to hold myself or any persons representing myself of any liability.

        If you PM me, make sure to include a link to your thread as I don't give out advice in private. All PMs that are sent in missuse (including but not limited to phishing, spam) of the PM application and/or PMs that are threatening or abusive will be reported to the Site Team and if necessary to the police and/or relevant Authority.

        I AM SO GOING TO GET BANNED BY CEL FOR POSTING terrible humour POSTS.

        The Governess; 6th March 2012 GRRRRRR

        Comment

        • #19
          Re: Client taking me to small claims for Web Development work completed!

          Originally posted by teaboy2 View Post
          If you like, you can PM the website URL to me and i will give you my views on whether the site is up to commercial standards or not. Don't worry, i won't reveal the URL or company details to anyone.
          Not even to WPTS? (link) :nerd:

          Especially see http://www.webpagesthatsuck.com/wors...s-of-2013.html
          • 1 thank

          Comment

          • #20
            Re: Client taking me to small claims for Web Development work completed!

            Nope not even to them CC :tinysmile_grin_t:
            Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (LB),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

            By using my advice in any form, you agreed to waive all rights to hold myself or any persons representing myself of any liability.

            If you PM me, make sure to include a link to your thread as I don't give out advice in private. All PMs that are sent in missuse (including but not limited to phishing, spam) of the PM application and/or PMs that are threatening or abusive will be reported to the Site Team and if necessary to the police and/or relevant Authority.

            I AM SO GOING TO GET BANNED BY CEL FOR POSTING terrible humour POSTS.

            The Governess; 6th March 2012 GRRRRRR

            Comment

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