Re: Cabot

[Brian5]

Hi,

Getting loads and loads of phone calls from this pain in the ass company so I emailed them the following:

xxst Sept 2009

Cabot Financial (Europe) Limited,
1 Kings Hill Avenue,
Kings Hill,
West Malling,
Kent
ME19 4UA



Dear Sirs

Harassment by telephone


Account Number: UNKNOWN

I am emailing in relation to the quantity and frequency of telephone calls
that I have received from your company, which I deem to be personally
harassing, the telephone number concerned is xxxxx xxxxxx.

I now require all further correspondence from your company to be made
strictly in writing only.

I am of the view that your continued harassment by telephone puts you in
breach of Section 40 of the Administration of Justice Act 1970, and the
Protection from Harassment Act 1997.

If you continue to harass by telephone, you will also be in breach of the
Communications Act (2003) s.127 and you will be report to OFCOM, Trading
Standards and The Office of Fair Trading, meaning that you will be liable to
a substantial fine.

Be advised that any further telephone calls from your company on the above
number will be recorded as evidence.

Furthermore, make note that I do not acknowledge any debt to your company.


Yours faithfully,

They wrote to me today with the following letter along with a Ombudsman leaflet:



Anyone with any comment or a suitable reply.

Regards

[frisp]

Re: Cabot

The harassment act has been amended to exclude consumer complaints. You can demand under the DPA that they remove ur number from their records and as you have done ask for everything in writing.

Tell them you are going to report them to trading standards undue pressure/harassment is an a breach of OFT debt management guidance and the Consumer Protection from Unfair Trading Regulations 2008. Remind them that as they have a credit license they should know better.

[Brian5]

Re: Cabot

Is there a pre written letter template I can use.

[frisp]

Re: Cabot

I'll look something out for you

[frisp]

Re: Cabot

Try this

Your Street
Town
City
Postcode

DATE HERE

Company Name
Road
Town
City / County
Postcode

Re: Harassment by telephone


ACCOUNT NUMBER: XXXXXXX

Dear Sirs

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

I have formally requested that these stop, but I am still receiving calls. (Delete if necessary). As is my right under the DPA I require all further correspondence from your company to be made in writing only.

I am of the view that your continued harassment of me by telephone puts you in breach s 2,6a OFT guidance 664 - contacting debtors at unreasonable times and at unreasonable intervals and also CUPTR 2008 - 7.11 - Failure to adhere to a code of conduct - to hold a credit license you signed up to be bound by OFT guidance.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded. (**Even if you don‘t yet have recording equipment!!**)


Yours faithfully,



[NAME HERE]

[Brian5]

Re: Cabot

I do have recording equipment "Trucall".

Will send the above via Email ASAP.

Regards and thanks.
------------------------------- merged -------------------------------
Does this sound ok?

Company Name
Road
Town
City / County
Postcode

Re: Harassment by telephone


ACCOUNT NUMBER: XXXXXXX

Dear Sir/Madam,
In regards to your reply dated xx October 2009 in relation to the quantity and frequency of telephone calls that I have received from your company, which I again deem to be personally harassing.

I therefore again formally requested that these stop immediately and no further communication from yourselves via telephone now or in the future, as is my right under the DPA I require all further correspondence from your company to be made in writing only.

I’m of the view that your continued harassment by telephone puts you in breach s 2,6a OFT guidance 664 - contacting debtors at unreasonable times 21:55PM most evenings and at unreasonable intervals, up to 10 times a day and also CUPTR 2008 - 7.11 - Failure to adhere to a code of conduct - to hold a credit license you signed up to be bound by OFT guidance.

If you continue to harass myself via telephone from this email, you will be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading with all written and recorded evidence, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded via "Trucall" that’s in place.


Yours faithfully,

Regards

[frisp]

Re: Cabot

Try the following amendment in the middle bit

I therefore again formally requested that these stop immediately and no further communication from yourselves via telephone is received, now or in the future. As is my right under the DPA I require that you remove my telephone number from all your systems and ensure that all further correspondence from your company is made, only, in writing .

[Brian5]

Re: Cabot

Thanks.