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Restons....arrow global....hsbc confused

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  • Restons....arrow global....hsbc confused

    Hi all

    I received a letter from restons friday....the tone of which was quite unsettling. They are threatening court action over a credit card debt orrigainally assigned to arrow from hsbc. They included a form for details of my expenditure and the letter hinted at a discounted rate to pay back. I am trying to work out the best course of action.

    According to the document they sent me the credit card was opened in 2007 which is right. The account was passed to arrow in 201r (according to restons). They only information about payment (or more specfocally lack there of) is for arrow nothing before that. This confuses me.

    Im 85% certain they last payment to this account was made in june or july 2010....

    My questions are:
    1) what should i do next
    2) how do i do it
    3) should i be worried

    Thanks for any help you can all give.
    Tags: None

  • #2
    Re: Restons....arrow global....hsbc confused

    Originally posted by tids_69 View Post
    Hi all

    I received a letter from restons friday....the tone of which was quite unsettling. They are threatening court action over a credit card debt orrigainally assigned to arrow from hsbc. They included a form for details of my expenditure and the letter hinted at a discounted rate to pay back. I am trying to work out the best course of action.

    According to the document they sent me the credit card was opened in 2007 which is right. The account was passed to arrow in 201r (according to restons). They only information about payment (or more specfocally lack there of) is for arrow nothing before that. This confuses me.

    Im 85% certain they last payment to this account was made in june or july 2010....

    My questions are:
    1) what should i do next
    2) how do i do it
    3) should i be worried

    Thanks for any help you can all give.
    Good morning, welcome!!

    Is this letter stated to be a " letter before claim"?

    Who was the original creditor?

    It would help if you could post a copy of the letter here after removing your name / address and the account number.
    If you have difficulty I'm sure [MENTION=49370]Kati[/MENTION] will be able to help.

    nem

    Comment


    • #3
      Re: Restons....arrow global....hsbc confused

      Of course ... feel free to email me documents to post up (but put a link to this thread in there so I know which post) kati@legalbeagles.info xx
      Debt is like any other trap, easy enough to get into, but hard enough to get out of.

      It doesn't matter where your journey begins, so long as you begin it...

      recte agens confido

      ~~~~~

      Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

      I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
      But please include a link to your thread so I know who you are.

      Specialist advice can be sought via our sister site JustBeagle

      Comment


      • #4
        Re: Restons....arrow global....hsbc confused

        Hi...

        I have asked kati to post a document.

        The origanl creditor was hsbc. There is no refrence to letter before claim...

        Comment


        • #5
          Re: Restons....arrow global....hsbc confused

          Originally posted by tids_69 View Post
          Hi...

          I have asked kati to post a document.

          The origanl creditor was hsbc. There is no refrence to letter before claim...
          nothing received yet tids :noidea:
          Debt is like any other trap, easy enough to get into, but hard enough to get out of.

          It doesn't matter where your journey begins, so long as you begin it...

          recte agens confido

          ~~~~~

          Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

          I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
          But please include a link to your thread so I know who you are.

          Specialist advice can be sought via our sister site JustBeagle

          Comment


          • #6
            Re: Restons....arrow global....hsbc confused

            Damn email. Have tried send again...

            Comment


            • #7
              Re: Restons....arrow global....hsbc confused

              Originally posted by tids_69 View Post
              According to the document they sent me the credit card was opened in 2007 which is right.
              Opened before or after April 2007?

              Di

              Comment


              • #8
                Re: Restons....arrow global....hsbc confused

                The account was opened after april 2007

                Comment


                • #9
                  Re: Restons....arrow global....hsbc confused

                  got it:
                  Attached Files
                  Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                  It doesn't matter where your journey begins, so long as you begin it...

                  recte agens confido

                  ~~~~~

                  Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                  I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
                  But please include a link to your thread so I know who you are.

                  Specialist advice can be sought via our sister site JustBeagle

                  Comment


                  • #10
                    Re: Restons....arrow global....hsbc confused

                    Thanks for that kati

                    Comment


                    • #11
                      Re: Restons....arrow global....hsbc confused

                      Originally posted by tids_69 View Post
                      Thanks for that kati
                      :yo: you're more than welcome :nod: xx
                      Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                      It doesn't matter where your journey begins, so long as you begin it...

                      recte agens confido

                      ~~~~~

                      Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                      I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
                      But please include a link to your thread so I know who you are.

                      Specialist advice can be sought via our sister site JustBeagle

                      Comment


                      • #12
                        Court claim....restons help

                        Hi

                        Received a court claim form yesterday...

                        The debt is a hsbc credit card with cout fees now just shy 800 quid....

                        About 6 weeks ago i sent a letter to restons solicitors (who are working on behalf of arrow global) asking for proof of the debt belonging to me. They didnt reply.

                        Now i get this form from the court to do with it....

                        What are my next steps?

                        Comment


                        • #13
                          Re: Court claim....restons help

                          Your first steps are

                          Firstly, don't panic.

                          Secondly, many of these Consumer Credit debt based Court Claims are issued through the County Court Business Centre and are rather lacking in detail and information. The are often claims bought by debt purchasers who don't have the paperwork to back them up to hand and who wing it on the hope that they obtain a default judgment.

                          So, first steps (within 14 days of receiving the claim)

                          1: ACKNOWLEDGE THE CLAIM - you can do this online usually at www.moneyclaim.gov.uk
                          You'll need your claim reference and password from the front of the claim form - this will extend the time you have to respond to the claim to 28 days from when you received it

                          2: Send A CCA REQUEST to the CLAIMANT ( see here )
                          This applies to all credit cards / loans / hire purchase / store cards type debt. It doesn't apply to Mobile Phones / Utilities or Overdrafts.


                          3: Send a CPR request to the CLAIMANT'S SOLICITORS ( see here )

                          This applies to everything unless they happen to have supplied you with a bunch of paperwork to back up their claim (v. unlikely) You can include a copy of your CCA request with this letter for information.

                          If you are unsure of any of those steps then please make a new thread on the forum (you must be registered to do this)

                          Once those letters have been sent off you should make a new thread on the forum (you must be registered to do this) and make a post titled the claimants name v your username, and containing the date of issue from your claim form, date of service (ie when you received the claim form), type out the Particulars of Claim (exclude account numbers) and tell us the approx amount of the claim. Also tell us any specific disputes or background to the claim you may have. If you know please also tell us the last time you made a payment towards the debt or acknowledged the debt in writing, and confirm you have acknowledged the claim, and what letters you have sent off.
                          OR
                          If you received a court claim and want to start a new thread in this forum please post the following information as your first post.

                          Received a claim?
                          Issue Date:
                          Amount approx:
                          Claimant:
                          Solicitor:
                          Original Creditor:
                          Particulars of Claim: Please type out in full excluding names/account numbers
                          Is the debt Statute Barred?
                          List any letters you have sent:
                          Any Other Info:



                          Thank you.

                          IF YOU HAVE SENT OFF THE LETTERS DO NOT JUST WAIT FOR REPLIES, SOME TIMES THE CLAIMANT DOESN'T RESPOND - YOU MUST PUT IN A DEFENCE (or admission) WITH 28 DAYS OF RECEIVING THE CLAIM - PLEASE ASK ON THE FORUM


                          Comment


                          • #14
                            arrow global vs tids_69

                            date of issue 22/8/16
                            date of service 24/8/16

                            particulars

                            the claimant claims payment of the overdue balance from defendant under a contract between defendant and hsbc dated on or about 11 july 2007 and assigned to the claimant on mar 28 2014.

                            the value (with fees) now stand at 800 pounds roughly.

                            so according to my credit report nothing exists for this account before arrow took it. however im 90% sure the last payment was made about 6 years ago if not slighly longer.

                            sent the solicitor (restons) a letter asking for proof some weeks ago and got nothing back.

                            have now acknowledge the court papers as required and will be seninf both cca and cpr when the post office opens tomorrow will be sending recorded...

                            So what next?


                            thanks




                            ps sorry if my spelling sucks the hairy one

                            Comment


                            • #15
                              Re: arrow global vs tids_69

                              Hi tids_69

                              What is this for? (ie credit card, overdraft, loan etc)
                              CAVEAT LECTOR

                              This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

                              You and I do not see things as they are. We see things as we are.
                              Cohen, Herb


                              There is danger when a man throws his tongue into high gear before he
                              gets his brain a-going.
                              Phelps, C. C.


                              "They couldn't hit an elephant at this distance!"
                              The last words of John Sedgwick

                              Comment

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                              SHORTCUTS


                              First Steps
                              Check dates
                              Income/Expenditure
                              Acknowledge Claim
                              CCA Request
                              CPR 31.14 Request
                              Subject Access Request Letter
                              Example Defence
                              Set Aside Application
                              Directions Questionnaire



                              If you received a court claim and would like some help and support dealing with it, please read the first steps and make a new thread in the forum with as much information as you can.





                              NOTE: If you receive a court claim note these dates in your calendar ...
                              Acknowledge Claim - within 14 days from Service

                              Defend Claim - within 28 days from Service (IF you acknowledged in time)

                              If you fail to Acknowledge the claim you may have a default judgment awarded against you, likewise, if you fail to enter your defence within 28 days from Service.




                              We now feature a number of specialist consumer credit debt solicitors on our sister site, JustBeagle.com
                              If your case is over £10,000 or particularly complex it may be worth a chat with a solicitor, often they will be able to help on a fixed fee or CFA (no win, no fee) basis.
                              2 of 2 < >

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