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CLAIM STRUCK OUT !!!! Need help with a court claim please

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  • mysticphoenix666
    replied
    Re: Need help with a court claim please

    New Witness statement, points 8-10 are the new ones Amethyst:


    1. I had held my account with the HSBC since I was approximately 11 years old back when the bank was known as Midland Bank Plc.

    2. I applied for the loan in question on the 28th March 2007.

    3. I had a few financial issues and made a claim to the HSBC for repayment of bank charges on the 22nd May 2007. (See Exhibit A) I had several communications with HSBC regarding this matter although t no satisfaction. (See Exhibit A1-A4)

    4. Due to the state of my current account and the adverse effect it was having on my already poor financial situation I opened a new account with Barclays Bank Plc in May 2007 to try and regain control of my finances, which due to bills already being in arrears took several months to achieve.

    5. I contacted HSBC by telephone and in branch on numerous occasions to try and get the Direct Debit altered so I could pay my loan from my new account as the first payment was due on the 15th July 2007, these attempts were unsuccessful.

    6. HSBC proceeded to take the first payment on the 15th July 2007 and when it was returned unpaid they applied a recall charge of £25 to my account. (See Exhibit K)

    7. HSBC represented the Direct Debit on the 30th July 2007 and again it was returned unpaid thus incurring another recall charge. (See Exhibit K1)

    8. HSBC attempted to present the Direct Debit every two weeks all being returned unpaid resulting in further charges. (See Exhibits K2-K4)

    9. I was forced to contact the Financial Ombudsman Service to request help in getting the Direct Debit cancelled in September 2007 after receiving a refusal in writing from HSBC. (See Exhibit B)

    10. I then received daily for a week then 2 on the same day letters stating my account was in arrears and that I needed to pay to bring it back up to date. (See Exhibit B1-B9)

    11. I had to change my phone number due to the excessive number of calls I was receiving, sometimes more than 10 per day mostly after 6pm and some even after 11pm at night even at weekends.

    12. I received a reply from the FOS dated 23rd November 2007 (See Exhibit C) and a reply from HSBC dated 29th November 2007 (See Exhibit D) stating they had cancelled the Direct Debit and that they had received payments from my new account on 18th September, 16th October and the 13th November.

    13. I then received a letter from HSBC dated 30th November 2007 (Exhibit E) demanding immediate payment of both the outstanding loan and the amount overdrawn on my current account.

    14. I contacted HSBC asking why I had received this demand (via telephone) and was told it was because I had broke the agreement even though I had fought to make alternative arrangements with the help of the FOS.

    15. I then learned that although I was informed by letter (Exhibit E) that the Direct Debit had been cancelled that it was still in place and was not cancelled until they had tried to take another payment on the 14th December 2007. (See Exhibit F)

    16. The payment that was taken in December should not have been presented as per their agreement in Exhibit E, was also omitted from my bank statement that I was sent through the post. (See Exhibit G)

    17. I contacted HSBC via telephone with this information which they stated was not the case and that no such payment had taken place (they referred to my bank statement), I had gotten this information from my online banking service for my loan account.

    18. After this phone call they froze my access to my online banking service and refused to send me any paper statements for my loan account.

    19. I contacted HSBC again and advised them that I would not be making any more payments to my account due to the harassment and poor service I was receiving even though I had tried my best to rectify the situation and advised them that I would see them in court as they had threatened court action.

    20. HSBC continued with its harassment and then with no authorization from myself or the FOS took it upon themselves to reinstate the original Direct Debit with effect from the 3rd March 2008 (See Exhibits F, H and I) causing my account to go further overdrawn, after which they also ceased sending me any more bank statements for my current account.

    21. I had no further contact with HSBC after this point by any means except for letters from various Debt Collection Agencies and solicitors over the last 6 years. (See Exhibits J)

    22. I have never received a default notice from HSBC regarding either of my accounts and I have yet to receive one from the Claimant under my CPR 31.14 request sent on the 4th November 2013.

    23. Statement of Truth:


    I wouldn't necessarily benefit from all the charges and interest being returned as the current account is no longer on my credit file so they would have no charges and interest to return unless they paid it to my new account, plus the amount they are asking is lower than the original loan amount so not sure if this would be right.

    If they returned all charges interest etc would i not be expected to pay this money to the debt outstanding?

    Will i need to send income expenditure sheet with the defense?

    Also when i send the email do i need to send a copy including all the exhibits to MKDP?

    Leave a comment:


  • Amethyst
    replied
    Re: Need help with a court claim please

    Hiya xx Hope you had a good Christmas and didn't let this stress you too much. Could you post your completed WS please.

    Having been through your original WS, which is really useful in sorting out the facts behind the case so thank you, and as I see it, your defence is basically going to be an admission of the debt (on the terms of the original loan) as you do not dispute it and there's no CCA breaches.

    So argue a refund of all the charges and interest added to date, and for the loan to be returned to how it was at the beginning due to their breach of the terms/unfair terms (if they exist (re the DD having to come from HSBC which isn't stated at all in the loan agreement)) unfair relationship... Obviously this is complicated in that you cannot afford to pay the loan under the original terms any longer so therefore the offer will be your £1/whatever your affordable amount is/ a week for the original loan amount. Does that sound about what you were thinking?

    You need to prepare an Income Expenditure sheet.

    You'll be able to submit by email on Monday morning so have the weekend to get sorted xx

    Leave a comment:


  • mysticphoenix666
    replied
    Re: Need help with a court claim please

    Okay so need to email my defence some time today.

    I have updated my witness statement to show the charges on my account after the dd was returned as Amethyst advised.

    I have scanned all my doc's into the computer ready to send, all are PDF files as PT advised.

    I just need help with the defence now, is there any member available who can help me thanks

    Leave a comment:


  • mysticphoenix666
    replied
    Re: Need help with a court claim please

    The main issues are that the bank refused to cancel a dd for a loan that resulted in more bank charges on an account th​at was already overdrawn. I tried to get them to accept money from another account which they refused also until the FOS got involved.

    They then agreed to cancel dd as I had made payments from other bank but continued to embarrass and then demanded immediate payment of all monies owed the very next day.

    Due to financial hardship I decided to stop my payments on receipt of this demand to concentrate on my other bills and debts.

    Leave a comment:


  • pt2537
    replied
    Re: Need help with a court claim please

    Originally posted by mysticphoenix666 View Post
    hope everyone had a good christmas

    can anyone help me with my defense as i dont know where to start especially with the legal bits if any, hoping to send it via email friday at the latest.

    thanks
    hi

    Im in wales tomorrow visiting my parents, so i wont be able to do a great deal to help then, what are the main issues in this case? i cannot recall

    Leave a comment:


  • mysticphoenix666
    replied
    Re: Need help with a court claim please

    hope everyone had a good christmas

    can anyone help me with my defense as i dont know where to start especially with the legal bits if any, hoping to send it via email friday at the latest.

    thanks

    Leave a comment:


  • pt2537
    replied
    Re: Need help with a court claim please

    Originally posted by mysticphoenix666 View Post
    thanks PT

    i have phoned the bulk centre and she said as my defense is due on the 28th and it is a saturday then they would allow till monday 30th anyway.

    i do have a scanner and it is going to be very overworked over the next day as she said it would be best to email all my paperwork as the post is crap this time of year and i have some 30+ doc's to send.

    i am thinking that i would need my defense by friday lunch time so i can email it and i have no idea where to start as Amethyst said it is all legal stuff so i am hoping some kind member may be able to help me boxing day if they are not too busy.

    Hope every one has a very MERRY CHRISTMAS
    make sure the file is a PDF too, all the files i send to the court are in pdf format

    Leave a comment:


  • mysticphoenix666
    replied
    Re: Need help with a court claim please

    Originally posted by pt2537 View Post
    If you have a scanner then you can print, sign the statement of truth, then efile it with the court by email

    Make sure the subject line is "defence xxxxxxxx vs. you claim number xxxxxxxxxxxxxxx"

    The courts have evolved slightly now so they do know how to use emails lol
    thanks PT

    i have phoned the bulk centre and she said as my defense is due on the 28th and it is a saturday then they would allow till monday 30th anyway.

    i do have a scanner and it is going to be very overworked over the next day as she said it would be best to email all my paperwork as the post is crap this time of year and i have some 30+ doc's to send.

    i am thinking that i would need my defense by friday lunch time so i can email it and i have no idea where to start as Amethyst said it is all legal stuff so i am hoping some kind member may be able to help me boxing day if they are not too busy.

    Hope every one has a very MERRY CHRISTMAS

    Leave a comment:


  • pt2537
    replied
    Re: Need help with a court claim please

    Originally posted by mysticphoenix666 View Post
    northampton bulk center closess today until the 30th December my defense is not ready so they will not receive it before my deadline of the 28th.

    What do i do now?

    Can i send an email stating my defense is in the post as with all my exhibits i think i would need to post it or is this not good enough
    If you have a scanner then you can print, sign the statement of truth, then efile it with the court by email

    Make sure the subject line is "defence xxxxxxxx vs. you claim number xxxxxxxxxxxxxxx"

    The courts have evolved slightly now so they do know how to use emails lol

    Leave a comment:


  • mysticphoenix666
    replied
    Re: Need help with a court claim please

    northampton bulk center closess today until the 30th December my defense is not ready so they will not receive it before my deadline of the 28th.

    What do i do now?

    Can i send an email stating my defense is in the post as with all my exhibits i think i would need to post it or is this not good enough

    Leave a comment:


  • mysticphoenix666
    replied
    Re: Need help with a court claim please

    on the bank statements i have from my new account for the time i was paying this loan from it my account was almost £300 overdrawn and if i had not stopped paying the loan i would of just ended up in the same situation as my other account.

    Leave a comment:


  • Gorang
    replied
    Re: Need help with a court claim please

    Originally posted by mysticphoenix666 View Post

    Could I also state that this account is now statute barred as of November 12th, as even though I replied to the summons I had not acknowledged the debt
    As they have issued the claim just before the account has went statute barred then a statute barred defence can't be used, so wouldn't make any difference if you have acknowledged the claim or not

    I think we exhausted the use of a statute barred defence earlier on the thread if I remember right, hence why we were looking at this

    Post 165
    Cancelling the 2nd DD because living had to take priority, and, it was HSBC and their loan that caused living to take priority, IS a GOOD reason
    which stemmed from posts 159 to 165

    Good reason would need to be shown to the court for cancelling the 2nd DD, and the good reason would need to be based on, HSBC's antics and HSBC's loan, were having a direct impact on your ability to live ie pay bills

    Leave a comment:


  • mysticphoenix666
    replied
    Re: Need help with a court claim please

    Originally posted by Amethyst View Post
    Nope defence is the law bit xx I'm cooking tea at the mo, but will come back later/tmw morning and help you with it as much as I can. You have made a brilliant start just need to factualise things a little more. thank you I really appreciate the help.

    When cancelling the DD did you tell them you wanted to set up an alternative and why ?
    yes I said that as my account was overdrawn any money paid in for the loan would be taken for the overdraft

    Page 7/9 in the scan copies http://www.legalbeagles.info/forums/...6&d=1386362687 ..... Personal Loan CCA (current account????) says about personal banking terms etc.

    Did they open a new account for you to pay the loan from ?
    no they refused any help I had to open account at another bank.

    I've just checked through the rest of the terms and nothing that states you must pay from a HSBC account.
    Thanks

    Leave a comment:


  • Amethyst
    replied
    Re: Need help with a court claim please

    Nope defence is the law bit xx I'm cooking tea at the mo, but will come back later/tmw morning and help you with it as much as I can. You have made a brilliant start just need to factualise things a little more.

    When cancelling the DD did you tell them you wanted to set up an alternative and why ?


    Page 7/9 in the scan copies http://www.legalbeagles.info/forums/...6&d=1386362687 ..... Personal Loan CCA (current account????) says about personal banking terms etc.

    Did they open a new account for you to pay the loan from ?

    I've just checked through the rest of the terms and nothing that states you must pay from a HSBC account.

    Leave a comment:


  • mysticphoenix666
    replied
    Re: Need help with a court claim please

    I can edit my as to reflect those changes.

    Is my defence just the same with more detail?

    Also do I need to send copies of all the exhibits with the ws and defence? If so I would presume I have to post it am I right

    Leave a comment:

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