Banksmart

[Jimmygav]

Hi all I have received a letter from Marston Recovery stating I have a outstanding amount of money they which to collect on behalf of a company called banksmart I never authorised banksmart to take on the job of collecting any PPI money owed to me has anyone else had any dealings with Marston or banksmart

[PallasAthena]

Banksmart are well known to us. Tagging EXC

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[EXC]

Hi all I have received a letter from Marston Recovery stating I have a outstanding amount of money they which to collect on behalf of a company called banksmart I wrongly authorised banksmart to take on the job of collecting any PPI money owed to me has anyone else had any dealings with Marston or banksmart

Hiya

Ok a few questions first:

1) Are Marstons acting on a high court writ enforcing a judgment made against you or just acting as debt collectors for an alleged unpaid bill for Bank Smart?

2) When you say you 'wrongly authorised' Bank Smart can you explain what you mean?

3) Did Bank Smart ever get a PPI refund for you?

4) If so, did you pay their commission fee?