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Eon ccj based on incorrect billing

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  • Eon ccj based on incorrect billing

    Hi All

    I have a property that still is, and has been empty for a number of years pending a full renovation. Due to a complicated situation Eon have issued a ccj for £3400 for electricity used , based entirely on estimated biils and clsim the account to date stands at £5400. I want to apply for this to be set aside on the basis it is for an incorrect amount. No electricity at all has been used since at least June 2021 when the account was brought up to date to the tune of about £400. and they were informed that the house was empty. In the meantime Eon was rebranded to become Eonnext and my existing online account needed to be manually migrated to the new company which i didnt realise at the time but has now been done. They are flatly refusing to cooperate about removing the ccj because they say they are entitled to use estimated bills amounting to around £1800 per year. How should I deal with this? I am happy to pay for any correct outstanding bills. I understand they want to secure payment for what they see as their "debt" but surely a CCJ issued for a provable incorrect bill should not be allowed to stand?

    Should i apply for this to be set aside and if so should I select to have a hearing, no hearing (which they are not agreeing to) or a telephone hearing?
    Tags: None

  • #2
    Don't speak to EON NEXT over the phone.

    The first thing to do is send them a Subject Access Request, they will provide all the data on the account for at least the last 6 years. They have 30 days to respond.

    https://legalbeagles.info/library/gu...ccess-request/

    'they say they are entitled to use estimated bills amounting to around £1800 per year' that might be the case (check their T's and C's), but if you raise a dispute, then they should look into the dispute, then revise the amount owed on actual readings, rather then their 'fantasy' billing.

    Work out what is owed, from the last actual reading against actual current reading, take screenshots. Make your case, you can apply for a set a side (don't delay), if you can get consent from EON Next it's £108, if not it's £285.

    If you have the correct facts, a telephone hearing should be fine.

    Also, you should be compensated by EON Next if they haven't looked into your dispute as you aren't saying 'I'm not paying', you are saying 'I want to pay the right' amount.

    The CCJ has effected your credit rating as it's been put their incorrectly.

    https://www.eonenergy.com/contact/complaints.html

    Comment


    • #3
      Great thanks. Yes im on it. Was just particularly after the facts about the hearing thing. But am i correct in thinking the ccj should be eventuually recinded if its based on an incorrect amount or is it more complicated than that? I have until 11th (monday)to pay it within the month to make it go away, and im confident they would then have to refund most if not all of it but I cant really afford to.

      Comment


      • #4
        Originally posted by moatmeister View Post
        Great thanks. Yes im on it. Was just particularly after the facts about the hearing thing. But am i correct in thinking the ccj should be eventuually recinded if its based on an incorrect amount or is it more complicated than that? I have until 11th (monday)to pay it within the month to make it go away, and im confident they would then have to refund most if not all of it but I cant really afford to.
        a) Was just particularly after the facts about the hearing thing. But am i correct in thinking the ccj should be eventuually recinded if its based on an incorrect amount or is it more complicated than that?

        I wouldn't pay the alledged money they say you owe.

        If you are paying it, then you aren't disputing it, you are less likely to get the set a side.

        You ask for consent to the set a side, they say 'yes or no', you proceed, send the Court form and fee, follow Court's instructions, Witness Statement, Hearing etc. If you win your case and Judgement is made in your favour, then yes CCJ is removed.


        b) I have until 11th (monday)to pay it within the month to make it go away, and im confident they would then have to refund most if not all of it but I cant really afford to

        As above, if you pay things become much more difficult, the amount owed is either right or wrong, by paying you are saying 'it's right'.

        https://legalbeagles.info/library/ho...-judgment-ccj/


        Comment


        • #5
          Great thanks!

          Comment


          • #6
            Originally posted by moatmeister View Post
            Great thanks!
            Update the thread as things unfold. As it stands they are refusing consent. So hit them with the facts, see if they budge, if they don't, you pay the full fee, but you can claim that back if you win, you can show that you hit them with facts, yet they would not give consent.

            Any letters you send get Proof of Postage.

            Comment


            • #7
              Hi echat11 I have submitted SAR request, I cant get the correct meter readings until the weekend, should I wait for those or apply for the set aside no, perhaps saying they are "to follow"??? Cheers!

              Comment


              • #8
                Originally posted by moatmeister View Post
                Hi echat11 I have submitted SAR request, I cant get the correct meter readings until the weekend, should I wait for those or apply for the set aside no, perhaps saying they are "to follow"??? Cheers!
                Providing you don't have to pay any fees to amend the N244, just check with the Court. I think what you suggest should be fine, be specific, be very clear in what you are asking the Court to consider and that 'the correct meter readings to follow'.

                Comment


                • #9
                  Hi
                  Bit of a time gap due to other matters, however I have submitted the correct meter readings and had the following response ftom their "credit specialist":

                  Thank you for your email.

                  We have re-billed your account and the current balance is £570.98, which you will need to settle with the High Court Enforcement team.

                  I have updated them of this new balance, and they shall discuss with you their charges which will need to be settled alongside this balance in order to have the judgement marked as paid/satisfied.

                  I have attached your bill for your reference.

                  Kind regards,
                  ............


                  My main issue is now this.
                  They have CCJ'd me for £3400, and now say I owe £570. This is possible due to standing charges etc and I am happy to pay if owed, although I have yet to analyse the account.

                  Surely the differnce in amounts claimed in it's self makes the original CCJ invalid??



                  :

                  Comment


                  • #10
                    Do the following 'although I have yet to analyse the account.'

                    Then update the thread.

                    Can you also do a brief summary of what's happened.

                    So, they were chasing you for money you didn't owe, that's it in a 'nutshell'.

                    Comment


                    • #11
                      echat11 yes that's it in a nutshell!

                      Comment


                      • #12
                        Originally posted by moatmeister View Post
                        echat11 yes that's it in a nutshell!
                        Do the following 'although I have yet to analyse the account.'

                        Then update the thread.


                        Comment


                        • #13
                          echat11 just to be clear, I can deal with the ££ if correctly billed, but I don't want the CCJ.

                          Comment


                          • #14
                            Originally posted by moatmeister View Post
                            echat11 just to be clear, I can deal with the ££ if correctly billed, but I don't want the CCJ.
                            I understand, what Eon should be doing is recalling the debt, then setting aside the CCJ, your case hasn't been that you aren't paying the bill, but you want to pay the right amount if it is owed.

                            Comment


                            • #15
                              HYes. What eon are saying is that I have to pay the revised amount of £570 to the bailiffs plus their costs that they will make up, under the terms of the original CCJ for £3400 owed. Surely that is not correct??

                              Comment

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