Parking Charge

[k-dog2025]

Yesterday (31/07/25), I received a "Parking Charge" notice, dated 19/07/25 (12 days after issued).

It doesn't say that Premier Parking are working on behalf of a local authority but instead, that I was parked on private land and that I breached the terms and conditions of the parking because I "Exceeded the maximum stay period (ANPR)" by an overstay duration of 15 minutes.
The photos given are not of my car parked but instead, of me driving on a road showing a central double white line and even another car driving past me on the opposite side of the road.

Firstly, I thought that the photo had to enforce the reason for the charge, in this case "parking"?

Secondly, is there any grace period if you're unable to return to your vehicle in the allotted time?
I am a disabled driver and was struggling to get back to my vehicle after having had a fall that day.

Thirdly, surely the company should be sending these by guaranteed 24hr delivery, to ensure that we receive the letters in enough time to be able to pay or appeal them within 14 days?
It is now day 14 and I have no time to appeal or to pay the original amount of £60, so I now have to pay £100.

I am absolutely fuming about the way this company keeps issuing fines. It seems they can make all these rules but make it impossible to question them.

Can anyone advise me as a matter of urgency please ?

Huge thank you.

[des8]

Could you please post up a photo of the Parking Charge Notice, first blanking off identifying details but leave in all times and dates.

[k-dog2025]

Yes of course. Please see attached

[des8]

Thanks for the driving licence details, but I would prefer a copy of the Parking Charge Notice sent to you by Premier Parking

[PallasAthena]

The driving licence details give your real name and other details that could identify you. I recommend that you delete it. It isn't information we need.

I can also see that your username on here is your real name and I also recommend that you change it to something else.

You can use the Contact Is bottom at the bottom of the screen to ask site admin to change your username and delete your licence details. Tell admin what new username you would like.

[k-dog2025]

Thank you for letting me know. I've requested help to remove the attached.

I've now uploaded the correct picture.

[des8]

Certainly those photos of the vehicle do not look as if they were taken at the entrance of the car park for "Grand Junction Retail Park".
Using google earth I can't see anywhere matching those photos (but google could be out of date!)
I note the PCN does not actually state it was the Retail park, but just "Grand Junction", a place which does not seem to exist on Earle Street

However that point won't raise much sympathy with Premier.

I don't suppose you have independent credible witness about date of delivery of that PCN e.g. postman?

At the moment you could try an appeal, pointing out the Operators Code of Practice,(https://www.britishparking.co.uk/wri...ofPractice.pdf) in annex B mandates a minimum consideration period of 10 minutes .
In view of the driver's disability & subsequent fall (if in a shop/ retail park was it recorded in their accident book?) etc etc they might agree to reduce the charge if not waive it in its entirety.
If you do approach them do not identify the driver. Just state that "the driver was ... " and you'll have to point out the late arrival of the letter.