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Overdales Ignoring Abuse Disclosure – What to Expect at My CCJ Set-Aside Hearing?

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  • Overdales Ignoring Abuse Disclosure – What to Expect at My CCJ Set-Aside Hearing?

    Hi everyone,




    I’m applying to have a CCJ set aside and would really appreciate any insight into what my hearing might be like.


    The CCJ was obtained by Overdales in June 2023 (on behalf of Lowell) while I was in a coercive and abusive relationship (left in October 2024). My abuser controlled my post by taking it, hiding it and destroying it and also my emails were monitored so I wasn’t aware of the proceedings. In January I was able to disclose this to both Lowell and Overdales. I’ve provided substantial evidence of this, including a police report, a Debt and Mental Health Evidence Form, and a letter from my abuse trauma counselling confirming my engagement with them.

    Lowell initially told me over the phone that they would ask Overdales to submit a consent order to the court to have the CCJ set aside. However, when I contacted Overdales, they said they had received no such request. Given this, I proceeded with my own N244 application.

    Despite the evidence I’ve submitted, Overdales is completely ignoring my explanation. Instead, they keep insisting that because payments were made on the account before the CCJ, I must have known about it. I’m not even arguing that I didn’t know about the account, I just didn’t know it had spiralled out of control because it was hidden from me. All payments made were either not me (my abuser making payments as me) or any payments I did make were under coercion which is recognised under the economical abuse section in the domestic abuse act. They’re refusing to engage with the fact that my abuser had full control over my finances and post which really did prevent me from knowing about the claim. It feels like they’re reducing everything to “you made payments, so you must have known,” rather than considering the full context of my situation. It is really shocking to me that they can be so black and white, but I guess that’s my problem.


    I have of course written about the abuse in my witness statement and provided all evidence. Will the judge take a broader view, or is Overdales likely to push this “you made payments” argument in court? What should I expect from the hearing?


    The idea of a court hearing is really stressful given my history, so I’d like to understand how formal or adversarial it’s likely to be.


    Any advice or shared experiences would be massively appreciated!


    Thanks in advance.

    Tags: None

  • #2
    You need to make your case, I think Courts are generally sympathetic, so don't think they will automatically side with the Creditor.

    You should lodge a formal complaint with Lowell's explain that Overdales aren't taking your circumstances into consideration
    and that it breaches the FCA's Guidance for Treatment of Customers in Vulnerable Circumstances. Follow the complaints
    procedure on Lowell's website.

    https://www.fca.org.uk/news/blogs/hi...prove-outcomes

    Update the thread when you get a response.





    Comment


    • #3
      I should have mentioned, I already did lodge a complaint with Lowell and the whole thing has been maddening to be honest.

      They said that because it involves legal issues they had to refer my complaint over to Overdales who immediately referred it back to Lowell due to it involving sensitive circumstances - after being referred back and forth about 5 times I received an email from Overdales saying they have thoroughly reviewed my evidence and

      a) I made payments so knew about the debt
      b) it was sent to the correct address regardless of whether I had access to my post

      It’s like they’re purposefully ignoring the fact that abuse changes the entire context of their arguments. I don’t know where my complaint stands, because I haven’t received a final response or anything formal. I expect I should take it to the ombudsman but I think I should wait until my hearing is over.

      I just hope I don’t panic in the hearing and can keep it together and stay factual. Do you know what type of questions the judge asks?

      Comment


      • #4
        Sorry to ask again, but does anyone have any guidance as to the type of questions I should expect at a set aside hearing?

        Comment


        • #5
          Originally posted by novice95 View Post
          Sorry to ask again, but does anyone have any guidance as to the type of questions I should expect at a set aside hearing?
          You made an application did you also do a Witness Statement?

          Comment


          • #6
            Hi

            Yes I submitted a witness statement, a draft order and a draft defence. I also submitted the police evidence and dmhef.

            Comment


            • #7
              Originally posted by novice95 View Post
              Hi

              Yes I submitted a witness statement, a draft order and a draft defence. I also submitted the police evidence and dmhef.
              So you will be asked about things you've stated in your Witness Statement and the evidence you have presented to the Court.
              So you are making a case for the CCJ to be set a side. I think you are overthinking it.

              Comment

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