Refund subject to a CONTRACT

[mystikmeg]

Anglian bottled being taken to court and agreed to pay my money back but they have been awkward by asking for the front door back in a timeframe that makes it very difficult to achieve. Letter attached. How do I stand if I miss the deadline to give their old door back? Thanks

[ostell]

So what was the door contract and was that also in dispute?

Nothing to stop you changing the offer to return within a reasonable time. Probably being awkward because they have backed down

[des8]

Did the offer you agreed specify that time frame in which to make the door available?

[mystikmeg]

They gave me no choice and said they couldn’t extend the time so I had to agree it to get my refund. The door is useless to them I would imagine and they have clearly disposed of my original door as this was over a year ago. If I can’t get another supplier to fit a door in the time frame then I’ll have a whole in the front of my house

[des8]

Why do you think you won't be able to get replacement door fitted within 15 weeks?
Shop around