Hmcts - civilian enforcement officers

[Family2o18]

hi all I’m new
I need some help with HMCTS CIVILAN ENFORCEMENT OFFICERS. I have had a letter posted by enforcement officers, telling me to pay £370 in full to avoid arrest. They can come day or night and they can force entry!
I don’t Evan know what the outstanding balance is for as it doesn’t say on the letter. I have not contacted the number, as I don’t have the money to to pay in full as I don’t work. I suffer with anxiety I also have 2 children one who as additional needs. I’m bricking it about ringing them, and them saying there coming to arrest me. I have never been in trouble in my life. I have had problems with tv licence and council tax in the past, so not sure if it’s to do with one of them.
If I ignore it, will they keep coming back? Can they really force entry! Is the threat to arrest, just to scare me?
PLEASE HELP
Thank you

[wales01man]

You need to contact them at once delaying may make things worse ,when you know what its about others on here may be able to help.

[Family2o18]

Th an you. I will need to wait till after the weekend. So I can arrange child care. As I don’t want to be arrested before the children are due home.
Thanks again

[Family2o18]

Thank you **

[ploddertom]

It will more than likely be TV Licence and their threat will be scarier than it sounds. The chances are you still have some outstanding debt due from a TV Licence Fine and you possibly need to re-appear to explain why it has not been paid. It can give an opportunity to pay at a new payment proposal particularly if you are on low income or benefits. 9 times out of 10 you are bailed under your own recognisance to appear on a certain date - howver if you don't then you do risk the threat of being lifted possibly overnight to appear the next morning. HMCTS are having a big purge on old historic fines.