Help Needed With Laptop Before I Kill It!!!

[Guest]

Re: Help Needed With Laptop Before I Kill It!!!

It's highly unlikely to be spyware/malware or a virus, given that they need an internet connection to do their work and you have active virus scanning. It could be possible, if you have had a virus and it has left some registry corruption, but these symptoms are very specific, so it is doubtful.

Two things to check before you send it back.

1) Are you using Windows XP Wireless Zero Configuration to run your wireless network or Dell's own proprietary wireless manager? In order to turn of WZC (there are some known issues with Netgear routers) follow the instructions at this link. http://www.ifelix.co.uk/tech/2000.html


2) Another thing to check is power management and you should try to disable power management on your computer's network adapter. In order to do this, go to Control Panel, then System, then Hardware, then Device Manager and then expand the network adapters by clicking on the little + next to this entry. Now, find your wireless adapter, hopefully there will only be one! (Although, you will probably have two network adapters, one wired and one wireless) Double-click it to get its Properties. Look for a tab or button called "Power Management" and uncheck the box that says "Allow Windows to turn off this device when not in use"

If neither of these work, come back and ask again.

[biscuits]

Re: Help Needed With Laptop Before I Kill It!!!

Consumer guarantees
15. - (1) Where goods are sold or otherwise supplied to a consumer which are offered with a consumer guarantee, the consumer guarantee takes effect at the time the goods are delivered as a contractual obligation owed by the guarantor under the conditions set out in the guarantee statement and the associated advertising.


does this not refer to replacements also? as in 'where goods are sold or otherwise supplied' etc i would have thought this covers replacements?

So as no-one has confirmed or denied this, am i right or wrong?
Would be interested to know for future reference?

[thephoenix]

Re: Help Needed With Laptop Before I Kill It!!!

thought I'd be polite and reply...................... DUNNO dunno


well i'd of thought, YES..... but the guarantee period would run from the original purchase.


BUT are we talking GUARANTEE or WARRANTY as I believe there is a big difference

[biscuits]

Re: Help Needed With Laptop Before I Kill It!!!

Thanks for replying lol
You see i read it as, if you are given a replacement in the box you will find a guarantee and that should therefore run from when you acquired it not from when you bought the original
I may be wrong, i might give TS a ring

[thephoenix]

Re: Help Needed With Laptop Before I Kill It!!!

yeah i know where your coming from but couldn't you then create a little problem every 11 months and get replacement after replacement after replacement

[biscuits]

Re: Help Needed With Laptop Before I Kill It!!!

Yea! why not lol
I know peeps used to do that at asda, i wouldnt of course being a fine upstanding citizen lol when my back will let me

[littlesally]

Re: Help Needed With Laptop Before I Kill It!!!

Look for a tab or button called "Power Management" and uncheck the box that says "Allow Windows to turn off this device when not in use"

If neither of these work, come back and ask again.

Did it all up to this point but couldn't find a tab/button saying this.
Anyway I won't know if it's playing up still until it does.

Sorry to be a pain and thanks :kiss:

Sally xxxx

[stevokenevo]

Re: Help Needed With Laptop Before I Kill It!!!

Oh No, Its not Sky broadband is it?

Sky broadband... i hope not :rolleyes:

ohhhhh Limewire :shush:

Sorry to hijack your thread sal, but, i am interested to know the reasons for the above statements?

reason being, i use both (with vista), without any problems. I have heard a few negative comments about sky and am interested to hear 'the word on the street' :okay:

[Paradox]

Re: Help Needed With Laptop Before I Kill It!!!

Limewire can be full of malware and spyware, depending on what you download and where you download limewire from in the first place.

Do a google search on "limewire spyware" or "limewire malware".

It's not just limited to LW though, any P2P program can be filled with spyware etc, as you can attach these programs to different kinds of files (i.e. MP3)

sky I won't comment on, as I've never used it

[littlesally]

Re: Help Needed With Laptop Before I Kill It!!!

When I first downloaded Limewire I kept getting "pop-ups" from something called Engine. About four an hour!
I did manage to delete the programme though, and keep Limewire.

Sally x

[Guest]

Re: Help Needed With Laptop Before I Kill It!!!

Did it all up to this point but couldn't find a tab/button saying this.
Anyway I won't know if it's playing up still until it does.

Sorry to be a pain and thanks :kiss:

Sally xxxx

If you have disabled the WZC utility and given the Dell software control of the wireless adapter, this may well solve your problem. Now you just need to wait and see.

Limewire can be full of malware and spyware, depending on what you download and where you download limewire from in the first place.

Do a google search on "limewire spyware" or "limewire malware".

It's not just limited to LW though, any P2P program can be filled with spyware etc, as you can attach these programs to different kinds of files (i.e. MP3)

sky I won't comment on, as I've never used it

Spyware and to a lesser extent Malware depend on an internet connection in order to carry out the tasks for which they were written. Therefore, it is unlikely that any such software would be written that deliberately prevented the PC from connecting to the internet, quite the opposite in fact.

Also, it is not at all common for executable files to be attached to music or video files, it's much harder to do that you might think. What tends to happen however, is that malicious software will be downloaded unwittingly as it will be presented as a utility or tool that the user might find useful, whereas in fact, it is hostile, intrusive and could damage your data or even your PC.

[stevokenevo]

Re: Help Needed With Laptop Before I Kill It!!!

Ok thanks, i have been using P2P since the days of the original napster, so im pretty vigilant about not DL'ing anything except Mp3s, as these come from multiple users they have always been clean (touch wood). Thought i was missing something there.

Now just the SKY BB to clear up :okay:

[thephoenix]

Re: Help Needed With Laptop Before I Kill It!!!

Sorry to hijack your thread sal, but, i am interested to know the reasons for the above statements?

reason being, i use both (with vista), without any problems. I have heard a few negative comments about sky and am interested to hear 'the word on the street' :okay:

the only reason I said that about SKY broadband, is cuz i know nothing about it, never used it. :rolleyes:

I'm on vista with wireless BT homehub.

When i was on XP using bt homehub, I did have problems with the BT wireless network software, and switched back to windows wireless software, had no problems at all using that.

Have you tried switching Mcafee off, re-booting router and try connecting again.? which netgear router do you have? model number

[littlesally]

Re: Help Needed With Laptop Before I Kill It!!!

Just a quick up date, didn't want to speak to soon but nothing has gone wrong with the computer since doing whatever I did.
Thank you so much guys ...... :kiss:

Sally xxx

[thephoenix]

Re: Help Needed With Laptop Before I Kill It!!!

good to hear.....soooooo what did you do?? :kiss:

Just in case we need to do it :roll::roll: